Intern at AIR Control Concepts in Minneapolis, MN

Summary: AIR Control Concepts is a leading HVAC Representative firm, and they are seeking an Intern - Engineered Systems Specialist to join their team. This internship provides hands-on experience in supporting sales engineers in designing and selling HVAC systems, while working alongside multifunctional teams within the company. Responsibilities: - Work directly with technical experts to learn the HVAC products, applications, and systems as well as the skills required to be successful in a technical sales environment - Under the direction of a more experienced engineer, you will assist taking off, selecting, and pricing equipment meeting engineer’s intent provided by plans and specifications or direct conversation with engineers - Assist with preparation of submittal documentation provided for engineering approval - Help research and provide solutions to technical questions from customers - Engage directly with contacts at some of our over 80 manufacturers that we represent to learn more about their products, applications, and positioning of their products - Participate in sales support meetings and contribute ideas to help our teams continually improve in their job functions - Some opportunities may be provided to get out in the field to see pre-construction process, in-construction job sites, MMS provided equipment in action, and direct customer engagements - Interns will work with current Engineered Systems Specialists (ESS), Air Distribution Specialists (ADS) or Project Managers (PM). Single focus or could be a combination of these positions. Short synopsis of these positions below: (interns won’t be independently responsible to perform items listed below but will work to assist others.) - Generate comprehensive customer quotes for multiple products that we represent - Prepare detailed submittals per company standard guidelines - Download and print plot drawings, specifications, schedules, and details as it relates to project quotations - Process orders for customers and/or Outside Sales Representatives - Answer phone calls, emails, and send requests to customers relating to: quotes, order processing and tracking, freight claims, product availability, and field service or warranty issues - Manage/Coordinate projects - Ensure desired level of profitability is obtained by consistently following the pricing structure and following established sales processes - Maintain knowledge of HVAC fundamentals and product lines, staying informed of new products, and utilizing opportunities to further educate self, co-workers, and customers - Fulfill customer product and service needs by utilizing product knowledge and soliciting help from other team members and other internal resources - Execute equipment orders from Proposal/Submittal through final payment and warranty period - Verify that MMS has an "approved" submittal and positive configuration acceptance by the installing contractor prior to releasing equipment for fabrication - Coordinate with subcontractors for equipment integration, i.e. controls interface, test and air balance contractors, etc - Coordinate with inside sales teams to select, order, and track the delivery of materials and equipment for assigned projects. Coordinate shipping processes to meet customer and project schedule requirements and reviews the equipment order status reports on a weekly basis, identifying any critical delivery requirements - Act as liaison between the factory and sales office; and the sales office and the customer - Maintain accurate written records of internal and external customer correspondence to mitigate project risk - Effectively communicate project progress, issues, and financial status to management as required - Coordinate post shipment services that may include start-up initiation, solutions to delivery, and shipping problems - First response for post-delivery problems that include unit installation, start-up, etc. Must be able to accurately communicate technical details to Factory and / or Service to formulate a resolution Required Qualifications: - Working toward a two-year or four-year college degree in a STEM or HVAC program. Preference will be towards juniors and seniors enrolled in an engineering program - Legally authorized to work in the U.S. on a full-time basis and does not require sponsorship in the future for an employment visa - Participants must be able to participate full time (40 hours/week) for the full session as part of our intern cohort - Previous experience with the MS Office suite of products - Prior work on projects in a team environment helpful - Relevant academic projects and/or internship experience helpful (HVAC) - Interns must have a strong attention to detail, as well as excellent critical-thinking and project management skills - Interns should be able to communicate effectively and use their logical judgments, especially when dealing with adjustments and meeting deadlines - Interns must be able to take instruction and direction and be proactive to ask questions when needed - Interns should possess strong analytic and statistic skills and have the ability to work independently Required Skills: HVAC Systems, Technical Sales Support, MS Office Suite, Engineering Drawings Interpretation, Equipment Selection, Pricing, Submittal Documentation Preparation, Proactive Questioning, Analytical Skills, Project Management, Independent Work