Front Desk Agent at Aimbridge Hospitality in Phoenix, AZ

Front Desk Agent – Hilton Embassy Suites Paradise Valley, Arizona

Be the smile that welcomes every guest!

We’re looking for a friendly, customer-focused Front Desk Agent to join our Hilton family. As the first point of contact for our guests, you’ll create a warm and memorable experience from check-in to check-out. If you love helping people and have a passion for hospitality, we’d love to meet you!

What You’ll Do

• Welcome guests with a genuine smile and friendly attitude
• Check guests in and out, manage reservations, and handle payments
• Provide helpful information about hotel amenities and local attractions
• Answer calls, handle guest requests, and resolve concerns with care
• Work closely with other team members to ensure a smooth guest experience

What we’re looking for

• 2 years prior front desk, receptionist, or hospitality experience preferred
• Experience with Hilton PEP system a plus
• A positive attitude and strong communication skills
• Great attention to detail and organizational skills
• Ability to multitask and remain calm under pressure

Why you will love working with us

• Competitive pay and great team environment
• Hilton travel discounts worldwide
• Excellent benefits for you and your family
• A culture of teamwork, recognition, and opportunity

Join our Embassy Suites family and help every guest feel right at home.
 Apply today and start your hospitality career with us!