Aimbridge Hospitality→
Courtyard Akron Stow - PM Front Desk Agent at Aimbridge… · Stow
Skills
Job Description
Summary: Aimbridge Hospitality is seeking a Front Desk Agent to join their team at the Courtyard by Marriott Akron/Stow. The Front Desk Agent will be responsible for providing exceptional guest service, managing check-ins and check-outs, and ensuring a smooth operational flow at the front desk.
Responsibilities:
- You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable
- You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly
- When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings
- Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork
Required Qualifications:
- High school diploma or equivalent
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile
- Quick-Thinking Problem Solver: When challenges pop up, you're already on it
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details
Preferred Qualifications:
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
Required Skills: Hotel management software, Microsoft Office
Benefits: Now offering **Daily Pay**! Ask your Recruiter for more details, Medical, Dental, and Vision Coverage, Short-Term and Long-Term Disability Income, Term Life and AD&D Insurance, Paid Time Off, Employee Assistance Program, 401k Retirement Plan