Director, Head of Compute Engineering at AIG in Charlotte, NC

Director, Head of Compute Engineering Location: NJ-Jersey City At AIG, we are reimagining the way we help customers to manage risk. Join us as a Director, Head of Compute Engineering to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will create an impact The Global Head of Compute Engineering is a senior leadership role responsible for defining and executing the strategic vision for compute infrastructure across the organization's global footprint. This position demands a leader who can architect scalable compute and storage solutions, build world-class engineering teams, and drive innovation while maintaining operational excellence at enterprise scale. Strategic Responsibilities Define and execute the global compute infrastructure strategy across on-premises, cloud, VMWare, hybrid, and edge environments Drive technology selection, standardization, and architectural direction for all compute platforms Lead evaluation and adoption of emerging compute technologies (AI/ML accelerators,  specialized hardware) Leadership & Team Management Build, lead, and mentor global compute engineering teams across multiple geographies Foster culture of innovation, technical excellence, and continuous improvement Establish clear OKRs, KPIs, and performance metrics for all teams Mentor senior engineering leaders and create career development pathways Platform & Infrastructure Operations Oversee design, deployment, and operation of global compute infrastructure Ensure high availability (99.99%+) through robust architecture and disaster recovery planning Implement infrastructure-as-code, automation, and self-service platforms Drive SRE practices to improve reliability and reduce operational toil Establish comprehensive observability, monitoring, and performance optimization frameworks Financial Management Optimize total cost of ownership and drive 20-30% annual efficiency improvements Lead vendor negotiations with cloud providers and hardware manufacturers Develop business cases and ROI analyses for major infrastructure investments Technical Governance & Standards Establish engineering standards, best practices, and architectural patterns Define security, compliance, and governance frameworks for all compute environments Implement capacity planning models and forecasting methodologies Ensure compliance with regulatory requirements and industry standards Drive sustainable computing practices to reduce environmental impact Cross-Functional Collaboration Partner with Product, Security, Finance, and Business teams to align compute solutions with needs Provide regular executive briefings on strategy execution and business impact Build strategic partnerships with technology vendors and industry peers Represent organization at industry conferences and forums as thought leader Innovation & Modernization Champion adoption of Compute and Storage workloads across platforms Build specialized compute platforms for AI/ML, HPC, and emerging workloads Establish innovation labs and POC frameworks to evaluate new technologies What you'll need to succeed Experience: 10+ years of experience working on engineering and infrastructure management with a significant focus on managing Storage workloads. Storage Platforms: Expert-level proficiency in at least one storage solution and backup solutions. Proven expertise with AWS, including hands-on experience Backup and DR including Cyber resilency Solid understanding of cloud security, data governance, and best practices for deploying and managing workloads. IaC: Hands-on experience with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible. Problem-Solving: Excellent troubleshooting, analytical, and problem-solving skills. Networking & Security: Solid understanding of cloud networking, security best practices, and identity and access management. Ready to set new industry standards? We would love to hear from you. Veterans are encouraged to apply. For positions based in Jersey City, NJ, the base salary range is $139,000 - $175,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview. #LI-CN1 #Cybersecurity #InfoSec At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: IT - Information Technology AIG GLOBAL OPERATIONS, INC. Additional Locations: NC-Charlotte