Pre-Sales Application Engineer at Agilent Technologies in Dover, DE

Summary: Agilent Technologies is a company that enables laboratories to work smarter and faster. They are seeking a Lab Productivity Pre-Sales Application Scientist who will partner with customers and sales teams to design and deploy automation-enabled laboratory solutions, improving laboratory operations and efficiency. Responsibilities: - Serve as the subject‑matter expert for lab productivity and automation‑enabled workflows, integrating instrumentation, robotics, software, and digital solutions - Analyze customer laboratory processes and productivity goals to design optimized, automation‑ready workflows tailored to their needs - Translate complex technical and data‑driven insights into clear, compelling customer value propositions - Partner closely with sales colleagues to support opportunity qualification, account planning, and technical closure - Drive solution adoption and pull‑through across automation, instrumentation, sample preparation, and software portfolios - Represent the voice of the customer, providing feedback that informs future workflow, product, and solution development - Deliver engaging technical presentations and demonstrations for customer meetings, workshops, conferences, and internal sales forums - Maintain strong awareness of competitive automation and productivity solutions, clearly articulating Agilent’s differentiated value Required Qualifications: - Bachelor's degree or higher in Chemistry, Biochemistry, or a related scientific discipline - Hands‑on laboratory experience with analytical workflows, including exposure to laboratory automation, liquid chromatography (LC), LC/MS, or productivity‑focused laboratory operations - Demonstrated ability to translate complex technical concepts into practical, customer‑focused solutions - Strong communication and presentation skills, with the ability to engage both technical and non‑technical audiences - Ability and willingness to travel within North America Preferred Qualifications: - Experience supporting or implementing automated laboratory workflows in biopharmaceutical, pharmaceutical, ADME, or DMPK laboratory environments - Familiarity with laboratory automation platforms and digital laboratory solutions - Prior experience in a pre‑sales, field application scientist, or technical customer‑facing role - Working knowledge of LC, LC/MS, or related analytical technologies Required Skills: Laboratory automation, Liquid chromatography (LC), Mass spectrometry (LC/MS) Important Skills: Analytical workflows, Technical presentations Nice-to-Have Skills: Customer engagement Benefits: Eligibility for bonus, Stock, Benefits, Option to work remotely, Choice of company car or reimbursement for personal vehicle usage