Implementation Consultant (US Market) at Agicap in Austin, TX 🇺🇸

Summary: Agicap is one of the fastest scale ups in Europe, now launching in North America with an office in Austin, Texas. As an Implementation Consultant, you will manage a portfolio of clients to ensure successful adoption of Agicap, driving customer satisfaction and long-term success through effective onboarding and tailored solutions. Responsibilities: - Manage a portfolio of clients, leading them through the end-to-end implementation journey - Define and communicate clear project plans, set expectations, next steps, deadlines, and deliverables - Deeply understand client objectives and challenges to tailor their onboarding and deliver ROI - Escalate critical cases to your manager with a structured and solution-oriented approach - Recommend and configure the optimal Agicap setup to fit each customer’s business outcomes - Partner with internal teams (tech, support and product) to ensure successful implementation. Share client feedback to help shape our product roadmap; participate in beta testing new features - Onboard and train users; become a trusted advisor - You’ll get hands-on with finance transformation for scaling US businesses much earlier than in traditional consulting or finance roles - Champion adoption and customer satisfaction (NPS/CSAT targets) - Drive change management for CFOs & teams, and in our own processes - Identify value expansion opportunities through workflow maturity and deeper product adoption - Shape and improve our US processes, working with European peers and local leadership - Maintain up-to-date CRM records and report on your portfolio KPIs - Collaborate with Sales, Professional Services, Product; share knowledge and own team improvement initiatives Required Qualifications: - Bachelor's or Master's degree in Business, Finance, Economics or similar - 1+ years of experience in Tech, Finance&Accounting, Saas, Consulting or Customer-facing position - Strong project coordination, communication and organizational skills - Curious and highly collaborative with a proactive, adaptable, and solutions-focused mindset - Eagerness to grow and have an impact in a high-growth, scale-up environment - Authorization to work in the United States is required Preferred Qualifications: - technical aptitude - experience with CRM systems - data workflows - digital integrations Required Skills: Customer Onboarding, Finance Knowledge, Project Management Important Skills: CRM Systems, Data Workflows Nice-to-Have Skills: Solutions-Focused, Collaborative Mindset Benefits: Uncapped commission structure, with no earning limits, Competitive benefits package, including comprehensive health coverage and a 401(k) plan, Stock options available for top performers