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Field Account Executive (MA) at Agero in Remote
Skills
Job Description
About Agero:
Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.
Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you.
Role Description and Mission:
The Field Account Executive is responsible for driving new business development and expanding the organization’s footprint within assigned regional territories. Reporting to the Sales Manager, this role focuses on generating new opportunities, promoting our roadside assistance technology and call center solutions, and managing the early-to-mid stages of the sales cycle. The Business Development Representative serves as the frontline ambassador for the organization, directly engaging with prospective clients in the field to understand their operational needs, present value-driven solutions, and contribute to the overall revenue growth of the sales team.
Key Outcomes:
- Execute proactive business development campaigns and territory plans to identify, qualify, and engage prospective B2B clients in the field.
- Conduct regular site visits, face-to-face meetings, and virtual presentations to demonstrate the value of the organization’s technological solutions and call center services.
- Manage the end-to-end sales pipeline for assigned regional accounts, from initial outreach and discovery to proposal delivery and contract execution.
- Maintain meticulous records of all field activities, pipeline progression, and customer interactions within the organization's CRM system.
- Collaborate closely with the Sales Manager and internal support teams (Marketing, Operations) to align field messaging with broader corporate strategies and product capabilities.
- Gather and relay market feedback, competitor activities, and emerging customer needs to internal stakeholders to aid in continuous product and service improvement.
- Prepare and present tailored commercial proposals, utilizing standard pricing models and financial frameworks to ensure mutually beneficial client agreements.
Skills, Education and Experience:
- 1 to 3 years of related experience in sales, business development, marketing, or a customer-facing relationship role.
- College degree in Business or equivalent work experience is required
- Authentic Relationship Building: Cultivates natural, trusting connections with prospects and internal peers, utilizing strong interpersonal awareness and high emotional intelligence (EQ) to navigate diverse client environments.
- Resilient Drive & Initiative: Demonstrates a self-starting, highly energized approach to business development, maintaining focus, motivation, and a positive outlook when faced with setbacks or long sales cycles.
- Collaborative Team Mindset: Balances professional confidence with humility, actively contributing to a supportive team culture and recognizing that collective success is as important as individual achievement.
- Organized Problem Solving: Approaches customer operational challenges with a detail-oriented mindset, gathering relevant facts to propose practical, tailored solutions.
- Engaging Communication & Influence: Exhibits strong professional presence and persuasive communication skills, adapting messaging to resonate effectively with various stakeholders.
- Commercial & Financial Acumen: Applies a functional understanding of fundamental business and financial principles to communicate return on investment (ROI) and value propositions clearly.
- Customer-Centric Technology Aptitude: Leverages data, CRM platforms, and marketing insights effectively to understand customer needs and streamline the field sales workflow.
WORKING RELATIONSHIPS: This position reports directly to the Field Sales Manager. The Business Development Representative works collaboratively with internal Marketing, Operations, and Sales Support teams. Externally, this role interacts daily with prospects, existing clients, and industry partners within the assigned field territory.
ADDITIONAL REQUIREMENTS: Must possess a valid driver’s license and be willing to travel extensively within the assigned regional territory (frequent local/regional travel, up to 90% depending on the market) to conduct in-person client meetings and attend industry events.
Hiring In:
- United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia
The anticipated closing date to submit applications for this role is 3/15/26. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
*Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.
*It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.