Remote Customer Service/Sales… at Agent Alliance · Remote

Summary: Agent Alliance is a company that provides supplemental benefits to help protect families. They are seeking a Customer Service/Sales Representative to consult with clients, explain available options, and assist in selecting the best plans for their needs. Responsibilities: - Reach out to individuals who have requested more information on the benefits we offer - Schedule Zoom meetings with these members - Customize new benefit plans and adjust existing plans to fit the current needs of each client - Establish and maintain relationships with existing and new clients - Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments - Provide attentive customer service and any necessary administrative support in response to members' needs - Respond to and resolve client questions and concerns regarding their benefits - Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Required Qualifications: - Reach out to individuals who have requested more information on the benefits we offer - Schedule Zoom meetings with these members - Customize new benefit plans and adjust existing plans to fit the current needs of each client - Establish and maintain relationships with existing and new clients - Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments - Provide attentive customer service and any necessary administrative support in response to members' needs - Respond to and resolve client questions and concerns regarding their benefits - Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Required Skills: Benefit Plan Customization, Claims Processing, Zoom Benefits: Medical (BlueCross BlueShield), Dental, Vision, and Hearing insurance, Company stock options offered, Comprehensive paid training program, Weekly performance-based pay and bonuses, Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)