Office Manager at Ageless Men's Health in Austin, TX

Summary: Ageless Men’s Health is the national leader in Testosterone Replacement Therapy and men’s wellness, and they are seeking an Office Manager for their South Austin, TX location. The role involves managing patient check-ins, scheduling, insurance verification, and ensuring a positive patient experience in a busy clinic environment. Responsibilities: - Greet patients and manage check-in/check-out for both scheduled and walk-in visits - Answer phones and schedule appointments - Verify insurance coverage and collect copays - Collect payments from self-pay patients immediately after visits and follow up on missed payments, including phone outreach for outstanding balance - Maintain accurate patient information and uphold HIPAA compliance - Support clinic operations and ensure smooth daily workflow - Deliver professional, friendly service to every patient Required Qualifications: - 1+ year of experience in a medical office, clinic, or healthcare front desk - Strong customer service and communication skills - Organized, dependable, and detail-oriented - Knowledge of insurance verification and HIPAA compliance - Comfortable multitasking and prioritizing in a busy, walk-in environment Required Skills: Insurance Verification, HIPAA Compliance, Medical Office Experience Benefits: Medical, dental, and vision insurance, Paid time off (PTO), 401K, Free and discounted services at our clinics