Afresh→
Product Manager, Store Operations at Afresh in San Francisco, CA
Skills
Job Description
Afresh is the leading AI company in fresh food—partnering with grocers like Albertsons, Wakefern, Meijer, and Stater Bros to order billions of dollars of fresh food in over 12,000 grocery departments nationwide.
Following record-breaking 70% growth in 2025, we’ve expanded our platform to cover all fresh departments, launched our full store suite, and debuted DC Fresh Buying.
We’re on a mission to eliminate food waste and make fresh food accessible to all. In 2025 alone our software helped save 200M lbs of food waste. If you're looking for a role where your work directly translates into massive scale and social good, and you want to be part of the team that defines the future of fresh, there is no better time to join us.
About the Role
As the PM for Store Operations, you’ll steward our flagship store ordering product, used by tens of thousands of grocery departments nationwide. You’ll own working with our current customers, prioritizing our roadmap, and maximizing the impact of a solution that is already driving 100s of millions of pounds of food waste each year. You'll work closely with product design, machine learning engineers, and mobile and full-stack engineers to improve the holistic experience. Your ownership, attention to detail, and your obsession with outcomes will lead to both short and long term rewards: every incremental bit of performance you can deliver will directly result in less food waste.
What You'll Do
- Steward and improve iPad Store Ordering for performance, reliability, and shrink and sales impact.
- Own roadmap and prioritization, balancing customer commitments, tech debt, and new value with pragmatic trade-offs.
- Partner with Data and ML to monitor and evolve forecasting and ordering policies, adding guardrails to avoid regressions.
- Strengthen adherence and input quality across display controls, overrides, and detection of “gaming.”
- Lead cross-functional delivery and change management for multi-chain rollouts.
- Ensure reliability at scale: SLAs, incident response, telemetry, alerting, and on-call playbooks.
- Maintain customer relationships and translate feedback into priorities. Track accuracy, adoption, adherence, and impact; support GTM on renewals.
Skills and Experience
- 2+ years as a PM shipping customer-facing software in a fast-paced environment.
- Proven track record of improving an in-market product: balance bugs and tech debt with new value, ship incremental, low-risk rollouts.
- Technical fluency: Understands the basics of web app and mobile architecture, can read an API spec and make calls to it, write basic SQL or experienced with at least 1 programming language.
- Analytical decision-making: define useful metrics, synthesize qual and quant; A/B tests or phased rollouts a plus.
- Ownership Mindset: incidents, SLAs, alerting, on-call coordination, and follow-ups that drive lasting fixes.
- Clear communicator who writes crisp PRDs and change specs and aligns cross-functional stakeholders.
- Experience with rapidly creating prototypes using generative coding tools.
We encourage all highly qualified candidates to apply, even if you don’t meet every bullet.
This position is not eligible for immigration sponsorship.
Salary Band for U.S.: $121,000 - $164,000
About Afresh
Founded in 2017, Afresh is working on the #1 solution to curb climate change: reducing food waste. By combining human insight and transformative technology, we're helping grocers provide fresher food to customers at more affordable prices.
Afresh sits at an incredible intersection of positive social impact, rocket ship financial growth, and cutting-edge technology. Our best-in-class AI research has been published in top journals including ICML, and we've raised over $148 million in funding from investors including former co-CEO of Whole Foods Market Walter Robb and Eric Schmidt's Innovation Endeavors.
Fresh is the past, present, and future of our food system – the waste we create today will impact our planet for years to come. Join us as we continue to build a vibrant, diverse, and inclusive team that embodies our company’s values of proactivity, kindness, candor, and humility.
Afresh provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity/expression, marital status, pregnancy or related condition, or any other basis protected by law.
Here at Afresh, many of our employees work remotely provided that they reside in one of the following states: AL, AR, CA, CO, FL, GA, IL, KY, MA, MI, MT, MO, NV, NJ, NY, NC, OR, PA, TX, WA, UT, VA, WI.