Desktop Support Engineer L1_Noida at Aforeserve in Noida

Roles and Responsibilities

• Provide Level 1 desktop support to end-users, troubleshooting and resolving technical issues related to hardware, software, and network connectivity.
  
• Configure Outlook email clients for optimal performance and ensure seamless integration with other applications.
  
• Troubleshoot system issues using remote support tools and techniques.
  
• Collaborate with team members to resolve complex technical problems that require escalation.
  
• Document all incidents, resolutions, and follow-up actions in a timely manner.