Team Lead, ROCC at AES in Salt Lake City, UT

Team Lead, ROCC Location: US, Salt Lake City, UT Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work, you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas. AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization. If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation. AES CE, a subsidiary of The AES Corporation, specializes in developing, owning, and operating utility scale PV solar projects, distributed generation PV solar projects, PV solar projects combined with battery energy storage systems (BESS), stand-alone battery energy storage projects and wind generation projects. AES CE currently has over 10,000 MW of solar, wind and battery storage projects in operation in the U.S. With a business goal to double our operating portfolio by 2030, and a development pipeline to support achieving that goal, now is an amazing time to join the AES CE team as it continues its exponential growth. AES’s mission is to accelerate the future of energy, together and lead the way in decarbonizing the energy industry.  We are a global, agile, cohesive organization with an employee engagement level akin to a startup company.  AES businesses throughout the world are often recognized as great places to work.  Our people share a passion to help meet the world’s current and increasing energy needs, while providing communities and countries with the opportunity for economic growth due to the availability of reliable, affordable electric power. Safety First - Self-starter - Innovative Thinker - Driven by Excellence - Team Player - Accountable If these characteristics describe key elements of who you are as a person, we want you as part of our team on this next phase of our exciting journey! Job Summary: AES Clean Energy is currently seeking a Team Leader for the Remote Operating Control Center (ROCC) to provide primary leadership support to the 24/7 Remote Operations Control Center Team (ROCC) in Salt Lake City, UT in monitoring a large renewable power portfolio in RTOs mainly in the Western Interconnect, particularly, CAISO.  The current AES Clean Energy portfolio is large and diverse, comprised of 6,000 MW of Wind, Solar, Battery Energy Storage System (BESS), and Solar + Battery systems.  Reporting to the ROCC Manager, the goal of this position is to ensure safe operations, superior customer service, regulatory compliance, environmental compliance, high productivity & reliability, and industry leading efficiency. The successful candidate will have a depth of experience in renewable assets, remote operation centers or control room operations, a track record of supervisory skills, and demonstrated ability to develop high performing teams. This position will be based out of AES’ Salt Lake City’s Control Center. Principal Duties and Responsibilities: Basic Job Functions: Oversee an industry leading AES CE Operations team, driving toward excellence and innovation Lead a team of 10-12 people with expected growth to 15+ over the next 1-2 years, including Control Room Operators, Lead Operators, Trainers, Outage Coordinators, and Team Leads. Cultivate a strict culture of compliance while overseeing the implementation of applicable NERC reliability standards with Compliance support. Act as the main driving force for continuous improvement initiatives ensuring their success and on-time delivery/execution. Responsible for overseeing the DG ROCC Operators and AES’ Distributed Generation portfolio. Leadership & Personnel Management: Lead the ROCC day-to-day operations and provide direction, resources, clear communications; and establish priorities across all shifts. Manage time-off requests for CRO ROCC staff. Responsible for ensuring 24/7 coverage of the operations desk. Serve as a control operator as needed to assure adequate shift coverage. Provide hands-on training for Operators and ensure they are progressing through their training and understanding the Operator levels Review/approve time and submit to payroll a minimum of every two weeks, in accordance with the pay schedule for the CRO’s. Assume accountability of team performance and drive transparent metrics. Coordinate for, or provide coverage, for all vacant shifts. Responsible for creating, maintaining, and enforcing work polices and standard operating procedures associated with day-to-day operations of our facilities. Responsible for recruiting, interviewing hire, and assisting in the new hire selection process. ROCC Infrastructure: Responsible for executing all maintenance and upgrades to the physical ROCC facility. Ensure all monitors, computer equipment, telecommunications equipment, and voice communications are optimized for ROCC Operator use. Provide recommendations to the ROCC Manager for upgrades and improvements to ROCC equipment. Manage the ROCC server and server room. Ensure secure communications to all site networks and company systems. Daily Operations: Lead the ROCC day-to-day operations by providing direction, resources, clear communications; and establish priorities across all shifts. Assign Operator “side-work” in support of operational needs. Audit logbook entries for consistency and accuracy and Audit phone calls for proper use of task execution, general communication and use of 3-way communications. Ensure compliance with using all human error prevention techniques (procedure use, peer check, 3-part comms, etc.) are utilized in real-time operations performance and provide coaching as needed Ensure compliance with NERC standards for VAR, COM, EOP, PER, PRC, TOP during real-time operations. Conduct periodic reviews of alarm monitoring practices and ensure timely responses to critical alarms. Oversee the design, preparation, revision, and maintenance of all ROCC policies and procedures. Serve as the primary approver for all ROCC-developed test procedures, outage procedures, and any newly developed specialized procedures utilized for real-time operations. Offer assistance to the Operator on Shift through phone, email, or alternative communication channels during night shifts and weekends as needed. Coordinate, assist, lead or conduct site testing including: MOD testing, capacity testing, D-Curve testing, ICOT, BESS capacity testing and any other required testing Responsible for creating, maintaining, and enforcing work policies and standard operating procedures. Ensure thorough understanding and compliance with NERC requirements, power purchase agreements, interconnection agreements, and other relevant contractual obligations and regulations. Responsible for training ROCC team on various policies, new/updated standards, new/updated procedures and updates to monitoring and reporting tools & systems. Coordinate updates, and approvals with the SCADA vendors for all SCADA related updates, improvements, and customizations. Serve as the SCADA account administrator: Create, modify, and manage SCADA access for all ROCC users as required Ensure proper Management of Change process is being utilized for any modifications to controls, SCADA HMI’s, alarms, etc. Provide leadership, assistance, and troubleshooting expertise for SCADA-related concerns, including the resolution of communication issues. Desired Skills, Expertise and Competencies: Demonstrated leadership and training abilities with a team of operators, ensuring the safe and compliant management of generation assets. Deep understanding utility-scale PV, wind, and battery storage operations including during times of emergency conditions. Familiarity with electrical substation safety protocol, equipment, and operations Ability to interpret procedures, instructions, and schematic wiring/single-line diagrams Experience working in/with multiple ISOs or RTOs and experience communicating with Balancing Authorities, Transmission Operators, Reliability Coordinators, and/or Scheduling Entities. Knowledge and understanding of cybersecurity principles and policies. Strong verbal and written communication skills. Experience with developing, writing or editing operational procedures. Knowledge of NERC standards and relation to operations (VAR, COM, EOP, PER, PRC, TOP) and capable of developing procedures that adhere to NERC standards. Experience managing a 24/7 shift rotation to ensure continuous 24/7 coverage. Ability to work as part of a shift rotation as needed. Advanced proficiency with Microsoft Office, especially Word, Excel, Teams, Project. Demonstrated proficiency in data analysis and conducting root cause investigations. Capable of performing ad hoc data analysis to support real-time operations and data requests. Desired Qualification/Experience B.S in engineering or related discipline preferred or equivalent military (i.e. Navy Nuclear) and/or industry experience. Minimum of 4-5 years of experience working in control room/power plant operations, preferably for renewable energy assets.  This combination of experience can come from working for a utility scale generator operator, utility, market participant, distribution provider, manufacturing, or military service. At least three years of experience in utility scale power production or energy management is preferable. 3+ years of experience working with SCADA systems. This includes, but is not limited to wind turbine OEM SCADA systems, solar SCADA systems, substation SCADA systems, and SCADA data aggregation/historian platforms. At least [3+] years of experience holding a leadership role managing at least 3 direct reports preferably in the power industry is preferred. Travel: Some travel to project sites or other regional offices may be required. AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.