Operations Supervisor, Autonomous GSE Operators at Aerovect · Atlanta

WHO WE ARE AeroVect is transforming ground handling with autonomy, redefining how airlines and ground service providers around the globe run day-to-day operations. We are a Series A company backed by top-tier venture capital investors in aviation and autonomous driving. Our customers include some of the world’s largest airlines and ground handling providers. For more information, visit www.aerovect.com http://www.aerovect.com. We are looking for a Supervisor, Autonomous GSE Operations to lead our Atlanta-based field team at Hartsfield-Jackson Atlanta International Airport. In this role, you will oversee a team of approximately 30 Autonomous GSE Operators across two shifts in a 24/5 operation, ensuring the safe, efficient, and reliable performance of our autonomous fleet. As the primary point of contact between front-line operators, the General Manager, and adjacent ramp and bag room teams, you'll set the operational tempo, develop the operator workforce, and provide accurate, timely reporting that supports leadership decision-making. You'll lead by example with a visible presence on the ramp and uphold the highest safety and operational standards. Attention to detail, professionalism, accountability, and a deep passion for safety are key attributes required for this position. YOU WILL - Lead a team of approximately 30 Autonomous GSE Operators across two shifts at ATL - Publish weekly operator schedules and tug assignments - Approve or deny operator time-off requests and track daily and weekly attendance - Monitor real-time fleet performance, intervening when service levels, safety, or equipment performance deviate from standard - Review the daily metrics for errors, missing entries, or anomalies and ensure data quality before reports are finalized - Conduct monthly one-on-one meetings with direct reports; deliver coaching and progressive disciplinary documentation as needed - Lead daily pre-shift and post-shift briefings - Lead investigations of all safety incidents and capture near-miss reports; produce written investigation reports with root cause and corrective actions - Submit Daily and Weekly Operations Reports to Leadership team - Serve as the operational liaison with ramp leadership and bag room leadership, coordinating on flight schedules, gate assignments, baggage flow, and irregular operations - Coordinate fleet availability with maintenance partners, triaging downed units and prioritizing repairs against operational demand YOU HAVE - 2+ years of experience in a supervisory role - High school diploma or GED - Valid US driver's license - Must be able to pass federal background checks and receive and maintain issuance of an airport security badge - Strong communication, organizational, and people-leadership skills - Demonstrated commitment to safety and operational excellence - Ability to use standard office software (email, spreadsheets, scheduling tools) for reporting and team management WE PREFER - Prior experience in aviation, airport, or airside operations - Familiarity with autonomous systems or autonomous vehicle operations - Experience leading distributed or multi-shift teams PHYSICAL REQUIREMENTS & WORK ENVIRONMENT This role is performed primarily in an active airside environment at Hartsfield-Jackson Atlanta International Airport. The Supervisor must be able to: - Work outdoors in all weather conditions, including extreme heat, cold, rain, and high humidity - Stand, walk, and remain on foot for extended periods throughout the shift - Lift, push, and pull up to 50 pounds - Bend, stoop, kneel, reach, and climb in and out of ground support equipment as required - Work in proximity to active aircraft, with exposure to jet noise, jet blast, fumes, and other ramp-environment hazards - Wear required personal protective equipment (PPE) at all times when on the ramp - Maintain a high level of alertness and situational awareness in a dynamic, fast-paced operational setting