Tenant Relocation Specialist at AECOM in New York, NY

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a motivated, technical, and highly talented Tenant Relocation Specialist that will support occupied housing modernization projects by developing and maintaining the trackers, dashboards, reports, and data tools needed to manage temporary relocation, vacant unit preparation, resident-to-unit matching, and phase-by-phase move planning.

This role is focused on helping project teams understand which residents need to move, when they need to move, which vacant units are available, which units are ready, and where gaps or delays could affect construction phasing. The position will work closely with relocation teams, property management, operations, resident engagement, construction teams, and program leadership to keep relocation and vacancy data accurate, current, and actionable.

The ideal candidate is highly organized, analytical, detail-oriented, and comfortable translating complex resident, apartment, schedule, and unit-readiness information into clear trackers, dashboards, briefing materials, and decision-support tools.

Key Responsibilities:

• Develop, maintain, and improve master trackers for temporary relocation, move-out, move-back, vacant unit prep, resident matching, and unit readiness.
• Track resident relocation status by project, building, apartment, household, bedroom size, accessibility need, phase, target move date, actual move date, and return status.
• Build and maintain resident-to-unit matching tools using approved criteria, including bedroom size, household needs, accessibility requirements, timing, building constraints, and unit availability.
• Identify gaps between relocation demand and available vacant units, including shortages by bedroom size, accessibility need, project phase, building, or move period.
• Track vacant unit status from initial identification through resident-ready turnover, including inspections, repair needs, environmental clearance, maintenance work, cleaning, punch list correction, final acceptance, and release.
• Monitor deficiencies by unit, owner, due date, aging, status, and closeout date.
• Develop and manage vacancy forecasts by project phase, building, bedroom size, accessibility need, and move period.
• Prepare dashboards, charts, tables, PowerPoint slides, and written summaries showing units held, units in prep, units ready, units assigned, and upcoming move needs.
• Clean, validate, reconcile, and organize relocation, resident, apartment, vacancy, and unit-readiness data from multiple sources.
• Support shared trackers, databases, and workflow tools used to manage inspections, deficiencies, approvals, and turnover readiness.

Qualifications

Minimum Requirements:

• Bachelor's Degree in data analytics, urban planning, public administration, business, administration, information systems, engineering, architecture plus two (2) years of relevant experience or demonstrated equivalency of experience and/or education.

Preferred Qualifications:

• Experience developing trackers, dashboards, reports, databases, action item logs, or project controls tools.
• Experience with Power BI, Access, SQL, Python, or other data analytics tools.
• Experience translating business requirements into reporting tools, dashboards, workflows, data structures, or process improvements.

Additional Information

• Sponsorship for US employment authorization is not available now or in the future for this position.
• Relocation is not available for this position.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.