Document Control Manager at AECOM in San Francisco, CA

Company Description

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There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Document Control Manager to support a major public-sector capital improvement program in California. This position will lead document control activities across a regional portfolio of complex capital projects, helping ensure that project records are accurate, current, organized, and readily accessible throughout the project lifecycle.

Working closely with project managers, program leadership, consultants, contractors, and client stakeholders, the Document Control Manager will establish and maintain consistent document management standards across multiple project teams and firms. This is a program-wide role supporting multiple concurrent projects rather than a single project assignment.

The responsibilities of this position include, but are not limited to:

• Establish, implement, and maintain document control procedures, file structures, naming conventions, workflows, and quality standards across an assigned portfolio of capital projects.
• Manage project document repositories and ensure project records are complete, current, properly classified, and easily retrievable.
• Administer and maintain submittal, Request for Information (RFI), change order, correspondence, and other project document logs.
• Control drawing, specification, and technical document revisions and help ensure that project teams are working from the most current approved documents.
• Maintain version control, revision histories, transmittals, and distribution records for project documentation.
• Manage document repository access, permissions, security protocols, and user roles across multiple consultant and contractor organizations.
• Coordinate document control activities across project managers, architects, engineers, construction managers, contractors, consultants, and other program participants.
• Support implementation, configuration, and administration of web-based project management and document management systems.
• Monitor document control processes and perform periodic quality reviews to identify missing, incomplete, outdated, or incorrectly filed records.
• Maintain records in accordance with client retention policies, contractual requirements, and applicable public-sector records requirements.
• Prepare and organize document packages in support of audits, financial or regulatory reviews, public records requests, project closeout, and other formal reporting requirements.
• Support project closeout activities, including compilation, verification, and turnover of final project records, drawings, specifications, warranties, manuals, and other required documentation.
• Develop document control procedures, standards, templates, user guides, and training materials.
• Provide training and technical support to project staff, consultants, contractors, and other users regarding document management systems and procedures.
• Track document processing performance and support program leadership with reporting related to document status, outstanding actions, and compliance with established procedures.
• Promote consistent document management practices across the program and identify opportunities to improve workflows, system utilization, and information management.

Qualifications

Minimum Requirements

• BA/BS degree in Construction Management, Engineering, Architecture, Business Administration, Information Management, or a related field plus eight (8) years of relevant document control, records management, or information management experience supporting capital construction projects, or demonstrated equivalency of experience and/or education.

Preferred Qualifications

• Experience leading document control activities for large, complex capital improvement or facilities programs.
• Experience supporting multiple concurrent construction projects within a program or portfolio environment.
• Demonstrated experience using document management and project management platforms such as Procore, e-Builder, Oracle Aconex, SharePoint, Autodesk Construction Cloud, or similar systems.
• Experience administering RFIs, submittals, change orders, drawings, specifications, transmittals, and other construction documentation.
• Strong understanding of document numbering, naming conventions, version control, revision management, and document lifecycle processes.
• Experience managing document repositories involving multiple consultant, contractor, design, and client organizations.
• Public-sector, government, judicial, civic, higher education, or institutional capital program experience.
• Familiarity with public-sector records retention requirements, audit documentation, and public records processes.
• Experience supporting Design-Build or other alternative project delivery methods.
• Experience preparing and managing project closeout documentation and final record turnover.
• Experience developing document control procedures, workflows, standards, and training materials.
• Strong organizational skills and attention to detail, with the ability to manage large volumes of information across multiple concurrent projects.
• Strong written and verbal communication skills and the ability to work effectively with multidisciplinary project teams and client stakeholders.
• Ability to identify document control risks, resolve information management issues, and maintain consistent standards across multiple project teams.

Additional Information

• Sponsorship is not available for this position
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.