Manager - Ambulatory Services -… at Advocate Health · Charlotte

02250 GCMG Eastover OBGYN: MMP - Obstetrics/Gynecology

Full time

Yes

40

• Full time - 40 hours per week
• M - F
• 8a-5p

Pay Range

$33.05 - $49.60

At Atrium Health Women’s Care Eastover OB/GYN, we provide exceptional women’s health care for every age and stage of life. Our board-certified physicians and entire team of compassionate medical professional’s care for patients with preventive screenings, unmatched maternity services and treatment for female-specific conditions.

We welcome you to join our Ambulatory Services team at Atrium Health Greater Charlotte! Across our 14-county region, we provide comprehensive care in over 600 locations in an array of settings including Primary Care, Urgent Care, Infusion, Cardiology, Neurosciences, Orthopedics, Women’s Health, Pediatrics, Musculoskeletal, Oncology, Behavioral Health, Virtual Care, and various other medical specialties. We aim to be the Best Place to Care for our team by fostering a culture that embodies collaboration, elevates the voice of our clinical teammates through professional governance, and promotes excellence in clinical quality outcomes through evidence-based practice.  With such a broad network of care locations and exciting growth in the Ambulatory space, we are confident you will find Atrium Health is the perfect place for you to grow in your career while serving the patients and communities that count on us.

Essential Functions

• Oversees the daily operations of the practice, with the physician co-leader to include: scheduling and registration of patients, verification of insurance, clinical work-up, treatment and flow of patients, capture of clinical information in the EMR, proper coding and charging of services rendered, scheduling and pre-certification of specialty referrals and ancillary services, collection of co-pays and co-insurance payments.
• Ensures that practice operations and team members are knowledgeable of and in compliance with applicable regulatory, licensing and accrediting agency standards and applicable state and federal laws, as well as policies and procedures as defined by the System.
• Promotes effective communication dialogue with providers and staff through daily huddles, regularly scheduled staff meetings, or other means of communication.
• Analyzes data with physician co-leader, using data to work collaboratively with providers, other team members, patients and vendors to continually enhance performance, positively effecting clinical outcomes and patient satisfaction.
• Demonstrates fluency in the EMR/Canopy, effectively implementing and monitoring utilization of the tool for improved preventive medicine and disease management practices. Achieves goals in Appropriate Care Measures of Quality and Meaningful Use of the EMR.
• Assumes responsibility for the recruitment of qualified staff.
• Works with team members on mutual goal setting, providing regular performance feedback and evaluation.
• Manages practice by improving utilization of resources and maintaining practice efficiency while seeking to minimize operational costs. Assigns duties and determines staff work schedules based on competencies of available staff and patient/practice needs.
• Promotes the financial viability and accomplishment of financial goals of the practice by effectively managing billing, collections and budget processes, including proactive cost containment activities.

Physical Requirements
Work requires use of telephone and sitting for prolonged periods of time. Walking, standing, lifting bending, reaching, stooping, pushing and pulling are required a moderate amount of the time. May lift and carry up to 40 pounds on an intermittent basis. Must demonstrate the ability to communicate with individuals and groups effectively. Must possess critical thinking and ability to concentrate. Must be able to work with high volume of activities/projects with short deadlines. Must be able to deal with intense, emotionally charged issues. Work can require non-traditional hours (early mornings or late evenings and/or weekends).

Education, Experience and Certifications

High School Diploma or GED required; Bachelor's Degree strongly preferred. At least 1 year of experience in a medical practice (or completion of a practice manager training program), including managing the financials (billing, collection, etc.) in a medical facility environment, is desired. Relevant certifications (MGMA, ACHE or the Professional Association of Health Care Office Management) are preferred. Excellent written and spoken communications skills in English are required. Bilingual in other language/s based on working location and relevant patient population is preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.