TIRKS(Trunks Integrated Record Keeping… at Advanced… · Philadelp…

Job Description

• TIRKS System Maintenance: Manage and maintain the TIRKS system, including configuration, updates, and troubleshooting.

• System Integration: Collaborate with IT , Partners , OEM’s and network engineering teams as applicable to ensure seamless migration and integration of TIRKS with other operational support systems (OSS).

• Process Automation: Develop scripts and tools to automate routine tasks and improve system efficiency.

• Troubleshooting: Diagnose and resolve issues within the TIRKS system and related environments.

• Database Management: Maintain and optimize the system's database to ensure data accuracy and system reliability.

• Reporting: Generate reports and analytics based on TIRKS data for decision-making and operational improvements.

• Documentation: Create and maintain detailed system documentation, including workflows, configurations, and troubleshooting guides.

• User Support: Provide technical support to end-users and conduct training sessions as needed

Additional Information

All your information will be kept confidential according to EEO guidelines.