Business Sales Representative at ADT in Albany, NY

Business Sales Representative

Location: Albany, NY, United States

What you should know about our team:

At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small business, our sales professionals are trusted advisors who bring peace of mind to customers across the country.

What you will do:

You’ll use your strong communication and creative problem-solving skills to demonstrate the value of our innovative security and smart business solutions to small business customers while explaining our products and services in depth and recommending the right options for their needs. You’ll work in a dynamic, collaborative environment, partnering closely with business owners, decision-makers, and teammates. This role involves providing tailored solutions by visiting customers at their businesses. You will:

• Listen and build trust: By showing up with integrity, empathy, and expertise, you’ll become a reliable advisor small business owners can count on throughout the sales process and beyond.
• Customize each system to fit the business’s layout, operations, and security needs, combining security, automation, and life-safety technology in ways that support how they work.
• Conduct post-installation follow-ups with customers to confirm commitments were fulfilled and strengthen long-term relationships and referrals.
• Cultivate new business opportunities: identify and generate new small business leads within your territory to maximize outreach and growth.

What you need to be successful:

We’re looking for self-motivated, tech-savvy individuals who are passionate about helping others and driven to succeed. If you thrive on connection, enjoy solving problems, and want to make a real impact while growing your career, you’ll fit right in.

• High school diploma or equivalent.
• Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
• Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
• Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.
• Consumer sales experience is preferred but not required.

How ADT invests in you:

Pay and Benefits Disclosure:

Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $95,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.

We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.

Why you’ll love working here:

• We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
• We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
• We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
• We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.​

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.​

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.