Cloud Reliability Engineer (SRE) at Adobe in Hamburg, Hamburg, DE

The Opportunity

Our team builds and operates the cloud platforms behind Photoshop, Firefly, Express, and other Adobe creative tools used by millions of people every day. Behind those creative tools is a large microservice landscape running on Kubernetes and AWS.

We're looking for a hands-on Site Reliability / DevOps Engineer to help keep that platform fast, available, efficient, and secure as it grows. Reliability here isn't a fixed target — it's a property we continually push forward, increasingly with agentic and LLM-assisted workflows driving triage, root-cause analysis, and remediation.

This is a role for someone who likes to go deep on distributed systems, cares about operational excellence, and wants ownership over the reliability of services that sit at the heart of Adobe's Creative Cloud. You'll join a globally distributed Reliability Engineering team working alongside engineers in Hamburg, the US, and India.

What you'll Do

• Improve the reliability, scalability, performance, security, and cost-efficiency of the platform's microservices running on Kubernetes and AWS.
• Build and maintain strong observability using metrics, logs, traces, dashboards, and meaningful alerting. Use monitoring solutions like Prometheus, New Relic, Grafana, and Splunk. This helps us detect and understand issues before customers do.
• Own infrastructure-as-code and automated delivery with Terraform, Kubernetes, Helm, ArgoCD, and CI/CD pipelines — keeping infrastructure across AWS repeatable, consistent, reviewable, and auditable.
• Drive down toil with AI-assisted and agentic automation — auto-remediation, self-healing workflows, and LLM-generated runbooks and IaC — rather than hand-crafting one-off scripts, so the team's effort compounds.
• Help grow a shared automation platform that tackles auto-remediation, self-healing workflows, and infrastructure-as-code — where AI accelerates the build, and every contribution compounds the team's capability.
• Partner with engineering teams, e.g. to forecast capacity based on usage trends or implement new technologies to ensure the platform scales to meet growing demand.
• Contribute to the security and compliance posture of the platform, partnering with collaborators on controls, evidence, and audit readiness throughout daily reliability work.
• Help set the bar for how the team uses AI in operations — choosing where agentic and LLM-assisted tooling adds real leverage, and where human judgment must stay in the loop.
• Participate in healthy, sustainable on-call rotation, and help continuously improve our runbooks and operational practices.
• Collaborate across Adobe's global Reliability organization to advance the shared mission of "delivering better software faster."

What you need to succeed

We don't expect any single person to check every box. When you bring most of the core skills below and are excited about the rest, we'd love to hear from you.

• Several years of professional experience operating, scaling, or building distributed systems in production (SRE, DevOps, platform, or backend engineering backgrounds all welcome).
• Hands-on production experience with AWS and with container orchestration on Kubernetes (plus tooling like Docker, Helm, and ArgoCD).
• Practical experience with infrastructure-as-code, ideally Terraform, and with modern GitOps based CI/CD workflows.
• Experience with monitoring and observability solutions — for example Prometheus, New Relic, Grafana, or Splunk.
• A modern, AI-forward mindset: you reach for agentic and LLM-assisted tooling to do the work, and you have the judgment to know where it accelerates you and where humans must stay in the loop.
• Enough programming ability to read, debug, and contribute to services and tooling. These are largely Java/Spring services, so comfort reading and debugging Java is valuable, and Python is a strong advantage for automation and tooling.
• We expect enough software development experience to read, debug, and contribute to services, automation, and tooling. This includes Python and Golang for our own toolset, but also Java/Spring for the service we support.
• Working knowledge of web services and supporting technologies including HTTP, JSON, REST, and service-to-service networking (e.g. proxies, load balancers, service meshes).
• Exposure to the data stores that enable these services such as MongoDB, Cassandra, or DynamoDB is helpful, as Reliability Engineering manages these together with our Database Reliability team.
• Strong communication and collaboration skills, and a genuine commitment to teamwork, shared ownership, and continuous improvement.
• Professional working proficiency in English. German is a plus, given our Hamburg base, but not required.
• A Bachelor's degree or higher in Computer Science, a related field, or equivalent experience. We value demonstrated ability over specific credentials.

What we offer You!

• Real impact at scale: your work directly enables millions of users to create and collaborate.
• A global, diverse team that brings different perspectives to hard problems.
• 2–3 on-site team days per week at our Hamburg office at the Fischmarkt, with flexibility to work from home.
• Growth opportunities in a rapidly expanding team, where you can take on more responsibility over time.

Not sure if you meet every point? Apply anyway. We care about what you can contribute, not a perfect checklist.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

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