Launch and Training Coordinator at Administer Justice in Elgin, IL

Launch and Training Coordinator

Location: Elgin, Illinois

Mission: For over 25 years Administer Justice has stood in the gap to empower vulnerable neighbors with the help of a lawyer and the hope of God’s love through the home of the church. We exist to invite others to use their gifts to advance God’s kingdom of justice and righteousness. God’s heart beats for justice for the poor which is the second most prominent theme in the Bible. Because He cares, so do we. We demonstrate this by expanding access to Justice and Jesus. 1 in 3 Americans cannot afford an attorney. In a nation that pledges “liberty and justice for all”, that should not be. As Christ followers called to Administer true justice (Zechariah 7:9), that must not be. Together we can change that story.

Vision: Our vision is to see 1,000 Gospel Justice Centers transforming lives in the name of Christ. Transformation takes place as a trained team of volunteers establish neighborhood Gospel Justice Centers. Each Center is distinctly biblical, holistic, team-based, neighborhood centered, dignity giving, self-sustaining and leads back to the local church. The team provides legal, social, and spiritual support through a Justice Champion (team leader), Community Advocate, Hospitality Specialist, Prayer Champion, Client Intake Specialist, Interpreter, Attorney, Client Advocate and Follow-Up Advocate. Our logo demonstrates many diverse hands coming together to shine the light of the Holy Spirit into the darkness of injustice. We multiply impact through volunteers using their gifts to do justice, love kindness and walk humbly with God (Micah 6:8).

Values: No one does justice alone. We believe that God is building a team at Administer Justice with people using their gifts to advance His kingdom through the pursuit of justice. We value everyone doing their P.A.R.T. (1 Corinthians 12:12) We are passionate, adaptive, result-oriented, team-players. We live these values through our work knowing that we serve the Lord Jesus Christ. We embrace the truth that “Whatever you do, work heartily, as for the Lord and not for men.” Colossians 3:23. Our values drive us to measure and improve results. We perform with excellence because we know we will give an account. This drives us to work through three teams to engage, equip and ensure great outcomes.

Your Role: Your role is to coordinate Administer Justice’s center and volunteer onboarding and maintain up-to-date volunteer training and resources. You support, guide, and encourage Justice Champions in one-on-one and group settings as they work to bring their Gospel Justice Center from an idea to reality. You maintain and update the library of resources and training available to volunteers to ensure that they have what they need to serve.

Reports to: Vice President of Program Services

Location: This role is hybrid, with 2 days per week onsite at our Elgin, IL office

• Meet with volunteers considering taking on the role of Justice Champion (leading their center’s team) to inspire them around the impact they will make, help them discern capacity and calling, and answer questions about the launch process
• Facilitate group cohort training calls for Justice Champions preparing to launch a new center
• Proactively encourage, support, and excite new Justice Champions (JCs) who have agreed to launch a Gospel Justice Center (GJC) as they build their team and prepare their Center for launch!
• Stay in constant contact with JCs who are experiencing barriers to launching by helping them problem-solve through the challenges they face
• Onboard new volunteers to ensure they have the systems and support they need to be successful
• Ensure volunteer on-demand trainings (hosted in Pathwright) and resources (hosted in Zendesk Knowledge) remain up to date in light of changes to systems and processes and are continuously being improved to make things simple for our volunteers
• Meet with Justice Champions joining existing centers to provide orientation and training for the role
• Ensure new centers receive launch kits in a timely manner, including materials, banner, and signage

• Fulfill orders placed through AJ’s webstore by shipping out supplies stored at the office.
• Support centers through their first three months of operation

The impact you’ll have:

• Seeing God use you to multiply impact through volunteers as they use their God-given gifts to serve others.
• Inspiring Justice Champions as they build their volunteer team so more clients can be served with the help of a lawyer and the hope of God’s love in local communities across the country. You will witness the Holy Spirit transforming the lives of volunteers as they serve.
• Seeing God use you to break down barriers for others so they are equipped to serve and excited to do so. As you step back and see the service impact across the ministry, blessing comes from knowing God used you in a significant way to make that possible.

Success in this role is measured by:

• Time between volunteers finishing training online and getting onboarded
• Justice Champion satisfaction scores with the Launch Process
• Volunteer training evaluation scores
• Percentage of Justice Champions who sign up to open a center and then host a Grand Opening

Skills and qualifications:

• In a growing, energetic relationship with Jesus & aligned with Administer Justice’s Statement of Faith
• A warm personality who genuinely enjoys engaging with volunteers over video calls, phone calls, email, and text message communications

• Experience connecting with, training, and motivating volunteers
• Highly computer proficient, able to quickly learn new systems and use them efficiently and train others. Experience with Jira, Zendesk, or Pathwright a plus.
• Enjoy managing multiple interlocking workflows and varying tasks at a high volume
• Excited by a fast-paced, growing ministry environment
• College degree preferred

Schedule: Full time position, 40 hours per week, occasional evening or weekend availability needed

Compensation/benefits: The pay will be $46,000-$48,000, depending on experience. Benefits according to the employee handbook include PTO, Simple IRA Match up to 3%, Professional Development, Telephone Stipend, and health, dental, and vision insurance with a health savings account option.