Inside Sales Associate II at ADI Global Distribution in Memphis, TN

Summary: ADI Global Distribution, part of Resideo Inc, is the leading wholesale distributor of security and low-voltage products in North America. They are seeking an Inside Sales Associate to increase market share, uncover new opportunities, and provide solutions to customer needs, resulting in long-term partnerships. The role involves managing customer accounts, building relationships, and demonstrating product knowledge while meeting performance targets. Responsibilities: - Meet performance targets by growing revenue and increasing the margin of assigned accounts - Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage - Increase customer base by adding new customers - Identify opportunities and convert customer purchases from competition - Manage all existing accounts through steady communication using Customer Database - Make Outbound Calls and reach a minimum number of calls every day to present leads - Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers - Educate customers about new products and product lines by keeping abreast of new developments in the industry - Maintain and update customer interactions in the tracking system - Apply knowledge of products and/or services and sell it to customers - Explain features and advantages to customers in entire non-technical terms - Stay up to date on new offerings, technology trends through Industry News, and various other sources - Leverage ADI Resources, Services, and Programs to educate customers - Provide exceptional shopping experience in-store, by phone, and online - Provide support to other duties as assigned Required Qualifications: - 1 year of Sales Experience - Excellent verbal and written communication skills - Computer literacy skills – Basic Knowledge to Operate Microsoft Office - Desire to be in a Sales role and be accountable for Sales Revenue Preferred Qualifications: - Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills - Knowledge of Customer Relationship Management Tools - Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets - Prior distribution experience - Excellent Negotiation Skills - Ability to work as part of a team and autonomously - Highly competitive Sales Skills with a desire to contribute to a winning team/organization Required Skills: Sales Experience, Customer Relationship Management Important Skills: Product Knowledge, Negotiation Skills Nice-to-Have Skills: Computer Literacy Benefits: Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1, 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3, 12 paid holidays each year, Four weeks parental leave without using vacation time, Team Member discounts on company products and other retail/service providers, Monday to Friday working hours - no weekends, Opportunity to progress within a global business