ADF International→
Systems Coordinator, SRT at ADF International in Washington, DC
Entry LevelOn-siteFull-timeWashington, DC$60k–$70k/yr
Skills
data management systemsproject administrationmicrosoft excelcommunity managementcultural sensitivitybilingual skillsconfidential information handlingsound decision making
Job Description
Summary: ADF International is a faith-based legal advocacy organization that protects fundamental freedoms and promotes the inherent dignity of all people. They are seeking a highly organized Systems Coordinator to support the Strategic Relations & Training team by managing data systems, facilitating alliance onboarding, and improving engagement metrics.
Responsibilities:
- Support the work of Strategic Relations & Training team (SRT Team) in the data and systems maintenance and management, reporting, and user facilitation of a worldwide alliance
- Hold primary responsibility on SRT Team for updating, unifying, maintaining data, and providing accurate, regular reporting on contacts, events, and activities across all systems
- Facilitation of new member onboarding process into Global Advocacy Alliance
- Primary liaison with IT team for alliance platform, onboarding process, and end-user support
- Primary responsibility to facilitate and improve all IT systems involved in facilitating and tracking alliance engagement
- Systematize and improve data collection, tracking, and reporting with Alliance Relations Coordinator and Training Resources Coordinator
- Produce regular analytics and reports for broader team
- Assist with defining and optimizing metrics for success of user engagement and growth
- Keep platform content up-to-date
- Facilitate user engagement efforts and continually optimize platform use
- Provide ongoing end user support together with IT
- Facilitate regular newsletters and planned communications to community members
- Facilitate ad-hoc communications for special projects, opportunities, and recruitment
- Prepare and facilitate major event application processes: oversee and implement updates to the application and campaigns, provide technical and program support for applicants, schedule recruitment presentations, troubleshoot application issues, and provide notifications, communications, and support to candidates
- Organize and prepare applications and data for application review
- Final preparation and organization of post-event tracking, information, classifications, evaluations, feedback, reports, and archiving
- As IT liaison, lead the SRT team in identification and implementation of AI and other productivity tools for work and data flow
- Assist with optimizing new structure for internal organization-wide handling of new contacts
- Coordinate outreach to various defined target groups such as lawyers, alumni, church leaders, government representatives etc
- You will be asked to perform related duties or special projects as assigned
Required Qualifications:
- Proficiency in data management or contact management systems
- Execute tasks with a high degree of precision
- Anticipate needs of the department and the wider team
- Initiate work and motivate within a team or independently
- Oversee and administer projects and assignments with little supervision
- Professionally handle confidential information
- Understand the particularities of different cultures, regions, and Christian traditions, and show flexibility and cultural sensitivity
- Make sound decisions in demanding conditions
- Manage a variety of responsibilities and projects with a wide variety of complexities
- Communicate with excellence in writing and orally
- Requires 1-2 years of experience in an IT systems-related job (systems coordinator, systems analyst…)
- Strong computer skills including experience with data management systems, Microsoft Office, in particular Excel and Outlook
- Strong organizational and administrative skills
- Community management experience online or offline
- Strong business professional English language skills
- If based in Washington DC, valid work permit for the US or US citizenship required
Preferred Qualifications:
- One or two other languages are desirable, preferably German, Spanish, or French
Required Skills: Data management systems, Project administration
Important Skills: Microsoft Excel, Community management
Nice-to-Have Skills: Cultural sensitivity, Bilingual skills, Confidential information handling, Sound decision making