Exp Caller needed for Inbound/voice Process… at Adeeba E… · Kolkata

Company Description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description

Greetings From Adeeba E Services Pvt Ltd!!

We urgently require Customer Service Executive /Technical Support Executive for Inbound Voice Process…(Tech Support) in UK/US Shift

Roles and Responsibilities:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account

· 24 leaves in a year+comp offs+b'day leaves

· Very Attractive Incentives

· No Extension of Shift Timings

· Friendly Working Environment

Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year

· Must know how to close their own calls.

· Must have good convincing and sales skills.

. Candidates must be able to join immediately.

· Salary:Rs.14,000-22,000/month(fixed)+Huge Incentives

· Shift : UK /US Shift

. 8:30 am to 6:30 pm / 11:30 am to 9:30 pm (UK Shift)

. 9:00 pm to 7:00 am (US Shift)

· Working Days: 6 days

Contact: Sadhana (HR) @ 8016099788 for further queries.

Qualifications

HS

Additional Information

1. Candidate with Excellent Communication Skill.2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.3. Support Process.4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.