CCE / Sr. CCE reqd. for Inbound Tech Process… at Adeeba E… · Kolkata

Company Description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description

Urgent Requirement Of Inbound Callers For Tech Support

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software. Close the sales and achieve the target.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Working Days: 6 days(rotational Off 1 day)

Kindly Note: ONLY BPO EXPERIENCED CANDIDATES ARE APPLICABLE

Contact:HR Riti @ 8777400703

Qualifications

Graduate / undergraduate

Additional Information

1. Candidate with Excellent Communication Skill.2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.3. Support Process.