Customer Onboarding Specialist at ActiveCampaign · São Paulo

As our next Customer Onboarding Specialist , you won’t just be showing customers how to use a tool—you’ll be the strategic architect of their early success. At ActiveCampaign, we believe the first 90 days are critical, and you will be at the forefront of the LATAM market , partnering directly with new customers across Spanish-speaking regions to translate their business dreams into automated realities. You’ll lead discovery sessions, architect outcome-based implementation plans, and leverage our Active Intelligence tools to ensure every customer realizes tangible value quickly. This isn't just about technical setup; it’s about shaping the growth trajectory of businesses by helping them master the art of marketing and sales automation. This is a hybrid role, based out of our office in Brazil, where you will collaborate in person with your teammates 3 days a week.