Satisfaction Research Center Associate -… at Activated… · Remote

Summary: Activated Insights is a growing company dedicated to helping long-term care providers improve the lives of seniors, caregivers, and families through technology, surveys, and training. They are seeking friendly, reliable individuals to conduct phone surveys and document feedback, ensuring positive experiences for survey participants. Responsibilities: - Conduct phone surveys with clients, family members, and caregivers - Accurately document feedback - Create positive experiences for survey participants - Help organizations improve care and employee satisfaction Required Qualifications: - Friendly and professional communication skills - Comfortable spending time on the phone - Reliable attendance - Basic computer proficiency - Ability to work independently from home - English fluency is required Preferred Qualifications: - Spanish-English and Russian-English bilingual candidates are strongly encouraged to apply and are highly valued Required Skills: Phone surveys, Basic computer proficiency, Reliable attendance, English fluency, Spanish-English bilingual, Russian-English bilingual, Friendly communication Benefits: Work from home, Flexible scheduling, No nights, weekends, or major holidays, Consistent part-time hours (16–30 hours per week), Paid training, Monthly bonuses and incentives, Paid Time Off, Supportive leadership and team culture