Activate Group Limited→
Bodyshop Workshop Controller at Activate… · Meysey…
Skills
Job Description
Job title: Bodyshop Workshop Controller
**Department:**Activate Accident Repair
Hours: 45 hours per week
Salary: Up to £50,000 per annum, plus performance bonus.
Location: AAR Hampton, Unit A & B, Sandfield Industrial Estate, Hampton, TW12 2HR.
We’re looking for a Workshop Controllerto join our team, and play a key role at Activate Accident Repair Hampton.
Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Role overview:
Ensure service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality within the Bodyshop.
Benefits
- 33 days holiday (including bank holidays)
- Quarterly bonus scheme
- Annual pay review
- Personal health cash plan – claim back the cost of things like dentist and optical check ups
- Enhanced maternity / paternity / adoption / shared parental pay
- Life assurance: three times basic salary
- Free breakfasts and fruit
- Birthday surprise for everybody!
Key responsibilities
Implement operational workshop loading system in line with company policy/procedures, ensuring all targets and deadlines are met or addressed.
Liaise with office logistics staff to monitor the number of vehicles coming into the site for repair.
Optimum utilisation of resources within area of responsibility as set out in targets.
Deliver exceptional customer service.
Awareness and compliance with Health and Safety requirements in the workshop, and responsibility of personal protection equipment worn by the staff in the areas of responsibility.
Responsible for notification of potential Health and Safety risk to the people who may be directly affected by the risk.
Monitor and control workshop output and efficiencies.
Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding.
Implement the use of workshop equipment when allocating tasks.
Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle.
Adhere to material wastage targets.
Ensure no customer vehicle or contents is damaged/lost while vehicles under repair.
Keeping the equipment maintenance schedule up to date.
Skills and experience
An understanding of the repair industry, vehicle legislation and trade practices.
Knowledge of all aspects of Health and Safety including an understanding of the provisions of E.P.A. and Risk Assessment.
People Management Skills
Computer literate.
Strong leadership and coaching attributes.
Organisational skills
Knowledge of repair process.
Vehicle construction knowledge.
The ability to work under pressure, manage workloads efficiently and meet deadlines
Excellent communication skills
Commitment to maintaining high standards of workmanship and customer service
A proactive attitude with a drive to improve processes and productivity
What We Offer:
- Competitive salary (DOE)
- Quarterly bonus scheme (up to £700 per quarter)
- Supportive and professional working environment
- Opportunity to grow with a dynamic and ambitious company
- Career development and progression opportunities
What you can expect from us
At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.
Every role at Activate Group is aligned to our wider business vision and purpose – making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.
We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We’ll also support your ongoing development through regular feedback and career planning.
Whether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed.
A bit about us
Activate Group is a fast-growing business approaching 1,000 team members nationwide.
We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.
We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.
We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.
Our purpose & values
Our purpose underpins everything we do: Make someone’s bad day better
Our values define how we work with our team members, customers and suppliers:
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm - make small improvements often.
- Win together – Be a team player. Win together, learn together, respect each other.