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Territory Manager at Acosta in Location not listed
Entry LevelOn-siteFull-timeNot specified$52k–$52k/yr
Skills
retail sales experiencetraining experiencerelationship managementmicrosoft office proficiencymentorship experience
Job Description
Summary: Mosaic, part of Acosta Group, is a leading North American integrated marketing agency specializing in creating brand experiences. The Territory Manager is responsible for driving sales growth and building relationships within assigned retail locations, acting as a sales leader and brand ambassador while delivering impactful training and support to retail teams.
Responsibilities:
- Drive sales growth, delivering exceptional retail execution, and building strong relationships across an assigned territory of retail locations within a major consumer electronics retailer
- Act as both a sales leader and brand ambassador—empowering store teams through impactful product training, real-time sales support, and strategic partnership building
- Manage and support retail stores within a geographic district, including key outlier stores in smaller adjacent markets
- Build deep in-store relationships, train retail associates at all levels, drive customer-facing selling events, and serve as a mentor and coach to seasonal team members
- Analyze your territory to optimize visit frequency and coverage, ensuring every store visit creates a measurable impact
- Drive sell-through, attach rates, and market share growth across assigned stores
- Execute strategic store visits to review sales results, identify opportunities, and align with retail teams on priorities
- Support retail teams with hands-on sales assist and product demonstrations on the floor
- Own territory-level KPIs and performance targets, proactively identifying and closing gaps
- Plan and execute customer-facing selling events (e.g., weekend engagements, product demonstrations) as a regular part of the territory strategy to drive direct sales impact
- Develop creative in-store activations and events that generate excitement and drive higher overall sales for the brand
- Deliver in-store and virtual product training for all levels of retail associates—from sales floor staff to store and district leadership
- Build product confidence and excitement among retail teams through lunch-and-learns, training blitzes, and group sessions
- Orchestrate marketplace trainings targeting higher-level managers who can cascade product knowledge to their teams
- Coordinate and lead group training meetings and events within the territory
- Build strong, trust-based relationships with store managers, department leads, and regional retail leaders within your territory
- Identify and cultivate key in-store champions who will advocate for the brand when you are not present
- Schedule regular check-ins with store leadership to maintain alignment on goals, performance, and promotional initiatives
- Influence retail partners at all levels to support sales, training, and promotional efforts
- Serve as the primary brand ambassador in the field, representing the client with professionalism and enthusiasm
- Collect and transmit actionable insights on competitive activity, retail conditions, promotional effectiveness, and customer feedback from in-store visits
- Ensure timely and accurate reporting of all field activities, visit outcomes, and territory performance
- Leverage retail relationships to generate intelligence that informs program-level strategy and client decision-making
- Attend and lead assisted-selling events and partner activations
- Set up brand tables, pop-ups, and in-store displays to drive product visibility and movement
- Maximize traffic during key retail periods including back-to-school, fall launches, and holiday seasons
Required Qualifications:
- 1–2+ years of retail, sales, field marketing, or training experience, ideally within consumer electronics or technology categories
- Strong communication, presentation, and organizational skills
- Ability to build rapport quickly and develop meaningful relationships with retail partners at all levels
- Comfortable working independently across a multi-store territory with frequent in-store travel
- Proficiency in Microsoft Office and digital reporting tools
- Valid driver's license and reliable transportation required
- Ability to lift/carry up to 50 lbs
- Frequent standing, walking, listening, and visual activities
Preferred Qualifications:
- Supervisory, mentorship, or team leadership experience preferred
Required Skills: Retail Sales Experience, Training Experience, Relationship Management
Important Skills: Microsoft Office Proficiency
Nice-to-Have Skills: Mentorship Experience