Acosta Group→
Business Manager at Acosta Group in Charlotte, NC
Skills
Job Description
At Acosta, the Business Manager leads the growth and profitability of assigned client partners by calling directly on retail headquarters locations and working closely with Buyers and Category Managers. This role drives sales, market share, and category execution by serving as the strategic link between clients, retailer decision-makers, and Acosta’s internal teams. The Business Manager delivers retailer-ready strategies that align with category objectives while maximizing client and Acosta results.
Responsibilities
Own and deliver assigned clients’ volume, market share, and sales fundamentals, including assortment, merchandising, pricing, shelving, and promotional execution.
Achieve business objectives at the lowest possible selling cost while maximizing Acosta revenue through brokerage, commissions, incentives, and bonus programs.
Sell in assortment, pricing, promotional, and shelving strategies aligned with retailer category plans.
Review market pricing, performance trends, and competitive activity; communicate insights to clients and Acosta leadership.
Maintain accurate distribution, promotional, and account-level data.
Client & Customer Partnership (HQ Selling)
Call on retail headquarters locations, partnering directly with Buyers, Category Managers, and Category Leadership.
Serve as the primary business lead and trusted advisor for assigned clients.
Lead HQ-level business reviews, line reviews, and strategic client presentations.
Coordinate and participate in key HQ calls, category reviews, and strategic planning sessions.
Ensure alignment between HQ strategies and field execution for strong in-store results.
Cross-Functional Leadership
Partner with General Managers, Team Leaders, Senior Business Managers, and Retail Sales Managers on major retail initiatives, including new item launches and selling events.
Collaborate with Marketing, Technology, and Sales Support to create retailer-ready tools, insights, and presentations.
Translate client priorities and HQ agreements into actionable direction for retail execution teams.
Strategy, Insights & Continuous Improvement
Provide feedback to clients and Acosta leadership on the effectiveness of strategies, programs, and initiatives.
Leverage customer, client, and market insights to strengthen Acosta’s organizational capability.
Contribute recommendations to improve processes, execution effectiveness, and business results.
Actively manage personal development and skill growth.
Compliance, Systems & Financial Stewardship
Ensure adherence to all client procedures, policies, and Acosta compliance standards.
Develop proficiency in client proprietary systems to manage promotional plans and fund balances, as required.
Monitor financial activity, including deductions, and take corrective action as needed.
Qualifications
Bachelor’s degree or equivalent relevant experience.
Proven success in sales or account management, preferably within a food broker, CPG, or national retail organization.
Strong interpersonal, analytical, presentation, negotiation, and consultative selling skills.
Ability to analyze sales, market, and financial data to drive business decisions.
Proficiency with sales technologies and business management tools.
Willingness to travel as required.
#DiscoverYourPath