Customer Manager - Natural - Remote (Seattle) at Acosta in Remote

Summary: Acosta is a part of Acosta Group, specializing in retail sales services and digital strategy. They are seeking a Customer Manager to lead sales performance and strengthen client relationships within designated accounts, while executing strategic plans to achieve measurable results. Responsibilities: - Achieve Sales Objectives:  Deliver volume and sales fundamentals—including merchandising, assortment, pricing, and shelving—while optimizing cost efficiency - Strategic Account Planning: Develop and execute a comprehensive Customer Business Plan aligned with principal priorities to ensure long-term success - Client Relationship Management: Engage directly with key decision-makers to present and sell business plans, programs, and growth strategies - Cost and Revenue Optimization: Maximize revenue through brokerage, commissions, bonuses, and contests while managing expenditures and maintaining cost-effective operations - In-Store Execution: Ensure a superior in-store presence by collaborating with customer operations teams and maintaining strong retail execution - Trade Marketing Management: Oversee trade marketing funds, coordinate direct shipments, and leverage data insights to support sales initiatives - Budget Compliance: Operate within established budgets, ensuring efficient and effective resource utilization - Cross-Functional Communication: Maintain proactive communication with key principals and internal teams to ensure alignment and collaboration - Retail Collaboration: Partner with Retail Sales Managers on major initiatives such as new product launches, promotional drives, and contests - Market Intelligence: Apply market and customer insights to involve marketing, technology, and administrative resources in achieving business goals - Information Sharing: Provide timely updates on sales priorities to internal stakeholders and contribute to knowledge sharing across teams - Team Contribution: Share insights and collaborate with peers to build organizational capability and drive collective success - Technology Utilization: Use internal systems and tools to support business planning and maintain proficiency in communication platforms - Continuous Improvement: Offer feedback to leadership on opportunities to enhance operations and build organizational strength - Special Projects:  Support the team by completing assigned projects that contribute to overall business success Required Qualifications: - Bachelor's degree in Business, Marketing, or a related field—or equivalent professional experience - Minimum of 6 months in retail (CPG industry), marketing, space management, or resets - Experience in sales administration or finance is a plus - Strong command of Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) and web-based applications - Excellent presentation and communication skills required - Proven ability to manage multiple projects simultaneously with strong organizational and time-management skills - Visual acuity and color perception - Ability to lift up to 50 lbs. and carry up to 20 lbs - Ability to push/pull materials - Active listening and verbal communication - Willingness and ability to travel as needed Required Skills: Sales Performance, Client Relationship Management, Strategic Account Planning Important Skills: Microsoft Office Suite, Project Management