XR Data Collection Proctor Associate at Accenture · Mountain…

Summary: Accenture is a leading global professional services company that helps organizations build their digital core and optimize operations. As an XR Data Collection Proctor, you will execute Extended Reality (XR) data collection sessions, ensuring data integrity and participant compliance while maintaining hardware performance. Responsibilities: - Protocol Execution: Conduct data collection sessions in strict accordance with approved study designs and research protocols - Participant Management: Provide clear, concise instructions for participants to ensure they understand procedures and adhere to study requirements - Environment & Equipment Setup: Prepare, calibrate, and organize collection equipment, XR devices, and physical/remote environments prior to each session - Quality Control: Monitor data streams in real time, making protocol-compliant adjustments to maintain data integrity and prevent loss - Data Security: Perform secure data uploads using authorized systems, verifying successful transfer and storage while maintaining strict participant privacy - Issue Resolution: Identify and report hardware, software, or procedural glitches. Perform basic troubleshooting and escalate complex issues to Tier 2 support - Compliance: Adhere to all safety guidelines and data confidentiality standards, ensuring prompt reporting of any incidents or deviations - Operational Readiness: Maintain the flexibility to support urgent or ad hoc data collection needs within defined service levels Required Qualifications: - Minimum 1 year of work experience - Proven ability to follow complex, detailed research or technical protocols without deviation - Hands on experience troubleshooting hardware sensors, VR AR headsets and software interfaces - Experience logging, documenting, tracking, and escalating software or system bugs using structured reporting processes or ticketing tools - Proficiency in secure file handling procedures and data upload systems - Skill in setting up physical spaces and technical equipment for optimal performance - Ability to maintain accurate logs and generate clear, concise issue reports - Mandarin Language Skills for Taiwan able to communicate and provide specific instructions to participants in Mandarin and able to communicate English Language for global internal teams - High School Diploma / GED Preferred Qualifications: - Exceptional verbal communication skills, specifically the ability to explain technical tasks to non-technical participants - A calm, professional demeanor, especially when working under time constraints or handling technical delays - High situational awareness to catch subtle errors in data collection or participant behavior - Unwavering commitment to ethics, confidentiality, and data security - Adaptability to support shifting schedules and evolving study needs Required Skills: Protocol Precision, Technical Troubleshooting, Data Management Important Skills: Environment Preparation, Mandarin Language Skills Nice-to-Have Skills: Composure, Documentation, Communication, Attention to Detail, Integrity, Flexibility Benefits: Medical, Dental, Vision, Long-term disability coverage, A 401(k) plan, Paid time off