Senior Account Director at Accenture · London

Senior Account Director Location: London The discipline of Account Management exists to create an environment for great work to thrive. Account Management sets the tone, pace and ways of working. This department has to weigh and balance client needs with agency ambitions to determine the vision, and then make sure everyone is clear on that vision and how to get there. Despite the title, Account Management doesn’t manage accounts, they ultimately drive businesses. The Senior Account Director is the day-to-day lead of the team, the work and has oversight of the process at scale. Beyond process and creative output, they are strategic partners to the day-to-day and senior clients. They work closely with the Managing Partner  or Group Account Director to set the tone and pace of a piece of business, and help to ensure that both vision and tone are understood and reflected by all on the team. Essential Functions Drive the client relationship by knowing their organization and business inside and out, act as their trusted partner and lead daily contact Strong input on strategy and a clear point of view on creative work Provide guidance and training to the rest of the team and confidently manage them without authority Responsible for agency delivery at highest quality across all projects Gets the best work out of the client, the agency and the team, and fosters an environment where everyone feels supported and brave about ideas Trusted leader of the agency team who can articulate macro business context and agency ambition, and can mobilize the team Possesses a clear understanding of our business and the triggers and drivers of profitability Senior day-to-day clients' trusted voice and partner, and can proxy for the Managing Partner or Group Account Director when meeting the senior clients A clear and well-articulated point of view on the client’s business and ensures the internal team understands the client’s aims and goals Brings an informed and independent point of view to strategic thinking and the creative work Strategises and architects the agency’s best approach to situations, thinking several steps ahead  with all the potential repercussions Clearly articulates the agency’s agenda and point of view Confidently manages divergent opinions—internally and externally—creating an aligned path forward Possesses nuanced understanding of the agency business, and proactively advises the Managing Partner or Group Account Director on thoughts and opportunities for organic growth Understands when and how senior stakeholders need to be involved internally and externally, and can clearly and concisely brief upwards on situations, potential solutions and desired outcomes Understand how to build a resource plan and fee proposal, and provides input on annual statements of work with an informed point of view Opens and closes meetings by providing clarity and direction, and confidently guides conversation throughout to desired outcome Qualifications Previous Marketing/Advertising agency experience at a similar level, ideally with a Bachelor's degree or equivalent experience Strong commercial skills and familiarity with accounting/commercial principles Exceptional written and verbal communication skills Excellent attention to detail Strong time-management and organisational skills Strong client-service orientation Flexible to evolving responsibilities and last-minute changes Influential and effective leadership skills Ability to thrive in a fast-paced and high-pressure environment About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us atwww.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.