Packaged/SaaS Application Engineer at Accenture · Bengaluru

Packaged/SaaS Application Engineer Location: Bengaluru Project Role : Packaged/SaaS Application Engineer Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. Must have skills : Salesforce Marketing Cloud Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Salesforce Manager, you will configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Your typical day will involve collaborating with various teams to align solutions with business needs while utilizing standard tools, APIs, and low-code platforms to maintain compatibility and performance across systems. You will engage in problem-solving activities and contribute to the overall efficiency of application management, ensuring that all systems operate smoothly and effectively. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate knowledge sharing and training sessions to enhance team capabilities. - Monitor application performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Marketing Cloud. - Experience with CRM platforms and integration techniques. - Strong understanding of data management and analytics. - Familiarity with low-code development environments. - Ability to troubleshoot and resolve application issues efficiently. Additional Information: - The candidate should have minimum 12 years of experience in Salesforce Marketing Cloud. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us atwww.accenture.com Equal Employment Opportunity Statement