Infra Tech Support Practitioner |… at Accenture · Bucharest

Infra Tech Support Practitioner | Fixed-Term 12 Months Location: Bucharest THE WORK You will actively contribute to IT Infrastructure Operations while developing deep expertise in your area. This is a fixed-term role for a duration of 12 months, offering the opportunity to work independently, collaborate with cross-functional teams, and participate in discussions to deliver effective, reliable solutions. You will operate in a dynamic production environment, focused on availability, stability, and continuous improvement. Responsibilities Ensure production systems are available and operating in accordance with defined Service Level Agreements (SLAs). Drive incident and outage resolution, ensuring timely restoration of services and clear communication with stakeholders. Facilitate rapid and efficient recovery of production environments during incidents. Establish, maintain, and test disaster recovery procedures to protect critical business operations. Monitor infrastructure performance and proactively identify potential risks or issues. Maintain data retention practices in line with organizational policies and compliance requirements. Collaborate with internal teams to support infrastructure design and operational improvements. Requirements Minimum of 1 year of experience in IT Infrastructure Operations or related roles. Expert proficiency in IT Infrastructure Operations. Advanced proficiency in Infrastructure Design. Solid understanding of production environments and operational support processes. Bachelor’s Degree in a relevant field of study (e.g., Computer Science, Information Technology, Engineering). Nice to Have Advanced proficiency in Data Center Orchestration & Provisioning. Intermediate proficiency in Cloud Enterprise Architecture. Intermediate proficiency in Network Security. Advanced proficiency in Systems Monitoring. Intermediate proficiency in Incident Management. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us atwww.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.