Infra Tech Support Practitioner at Accenture · Indore

Infra Tech Support Practitioner Location: Indore Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : TIBCO Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Candidate must have experience in Tibco Administration and - providing 1 2 operations support on middleware tools in a 24/7 environment Must Have Skills: Tibco Administration (CMS) Good to Have Skills: ActiveMQ (AMQ), Bash scripting Total experience: 10 Years Relevant Experience more than 6 years Roles & Responsibilities: 1. Administer, configure, and maintain Tibco EMS/ActiveMQ environments on Linux and Windows 2. Provide production support including incident resolution, production changes, deployments, and upgrades 3. Perform system updates, patching, monitoring, and health checks to ensure stability and high availability 4. Build and maintain messaging infrastructure (brokers, clusters, SL/TLS, security, high availability) Troubleshoot and resolve issues with brokers, client applications, and performance bottlenecks 5. Collaborate with development teams to design, integrate, and support JMS-based messaging solutions 6. Work in a process oriented, fast paced team environment with rotational shift coverage (24/7 support) 7. Use Linux expertise for log analysis, system troubleshooting, and automation Professional & Technical Skills: 1. Experience in installing and configuring Tibco FMS/ActiveMQ on Linux, including setting up brokers and clusters Strong background in managing production environments, handling incidents, problem management, and executing production changes in a controlled manner 2. Skilled in monitoring tools, dashboards, and proactive system checks, with expertise in system updates, patching, version upgrades, and performance Cuming 3. Hands-on expertise in diagnosing broker and application issues, resolving performance bottlenecks, and supporting production systems 4. Proficient in Linux environments with shell access, performance monitoring, and system resource optimization 5. Ability to create Bash scripts for automation, log monitoring, and scheduled maintenance tasks 6. Practical experience in SS1 /11 S configuration and administration, along with user authentication and authorization 7. Experienced in collaborating with development teams to design and deliver messaging solutions aligned with business needs 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us atwww.accenture.com Equal Employment Opportunity Statement