Infra Tech Support Practitioner at Accenture in Madrid, Madrid, Spain

Infra Tech Support Practitioner Location: Madrid THE WORK: Explore new opportunities to build knowledge and support collaborative efforts while engaging in problem solving discussions. This role will involve developing expertise with Microsoft Windows 11, fostering growth and contribution in a dynamic environment. We warmly invite you to join us and make a meaningful impact together. Drive incident and outage management, investigation, and restoration processes. Monitor systems and analyze trends to enhance performance and prevent incidents. Track and facilitate acceptance of changes to production environments. Operate information technology production services in alignment with established protocols and service level agreements. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Microsoft Windows 11. Beginner proficiency in Microsoft PowerShell. It is advantageous to have prior experience in relevant related skills. Education requirements are not specified for this opportunity. BONUS POINTS IF YOU HAVE: Beginner proficiency in NetWorker Backup Administration. Beginner proficiency in Python Automation. Intermediate proficiency in troubleshooting technical issues. Intermediate proficiency in system monitoring and reporting. Beginner proficiency in documentation and process improvement. Es necesario que la persona tenga disponibilidad para trabajar los fines de semana y festivos de lunes a viernes ya que es un puesto para ADMINISTRAR INFRAESTRUCTURA. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us atwww.accenture.com Declaración de igualdad de oportunidades en el empleo Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.