Product Designer at Accenture Federal Services in Washington, DC

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! You are: As a Product Designer, you will design digital products and services that help government agencies deliver critical products and service offerings. You will work with multidisciplinary teams and federal partners to design secure, accessible, and user-centered experiences. This role spans the full product lifecycle, from understanding user and mission needs to delivering usable, compliant, and measurable solutions. You’ll help agencies move beyond transactional experiences toward cohesive, digital services that build trust and improve outcomes for the public. The work: Design end-to-end digital experiences for federal programs, platforms, and services, from discovery and concept development through delivery and continuous improvement Translate user needs, policy requirements, and mission goals into clear, accessible, and actionable design solutions Collaborate closely with product owners, engineers, researchers, content strategists, and accessibility specialists in agile, DevSecOps-oriented teams Create design artifacts such as user flows, wireframes, prototypes, journey maps, and service blueprints to align teams and stakeholders Apply and contribute to design systems (e.g., U.S. Web Design System or agency design systems) to ensure consistency, scalability, and speed to delivery Ensure designs meet federal accessibility, usability, and security requirements (e.g., WCAG, Section 508) Participate in stakeholder workshops, design reviews, and sprint ceremonies to support decision-making and delivery Use qualitative and quantitative feedback (analytics, usability testing, Voice of the Customer) to measure adoption, satisfaction, and mission impact Here’s what you need: Bachelor’s degree or equivalent experience 2-3 years of experience solving complex design problems and strategic skills to deliver best-in-class solutions 2-3 years of experience designing digital products or services in consulting, in-house, or agency environments Experience or demonstrated ability in utilizing AI-driven methodologies to shape and deliver findings or artifacts Strong foundation in human-centered design principles, UX, and interaction design principles for browser-based, native application, and platform experiences Experience working across the product lifecycle, from discovery through delivery and iteration. Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Framer) Experience collaborating with engineering and product teams in agile or iterative delivery models Ability to communicate design intent and tradeoffs clearly to diverse stakeholders, including non-design audiences Portfolio demonstrating problem-solving, accessibility considerations, and impact—not just visual execution. Bonus points if you have: Experience working with federal agencies or on public-sector digital services Familiarity with U.S. Web Design System (USWDS) and federal design patterns Experience designing for complex, high-traffic platforms serving diverse audiences Understanding of various technology platforms – Salesforce, ServiceNow, PEGA, etc. - that support user experiences Demonstrable understanding of technical (HTML/CSS/JavaScript), creative and implementation lifecycles Exposure to service design, journey mapping, or omni-channel government services Experience supporting data-informed design using analytics or Voice of the Customer tools Prior experience in client-facing or consulting roles within regulated environments Relevant Master’s Degree As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $77,800—$153,000 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Requesting An Accommodation Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.