Change Management Specialist at Accenture… · Chantilly

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Who you'll be:

In your role as Change Management Lead, you will drive user adoption and organizational transformation as our AI platform scales across federal enterprise environments. You will develop and execute comprehensive change management strategies that minimize resistance, maximize engagement, and ensure successful adoption of AI-powered capabilities across diverse stakeholder groups.

What you'll do:

• Develop and execute enterprise-level change management strategies supporting AI platform adoption across federal agencies and security domains.
• Conduct change impact assessments identifying affected stakeholders, processes, systems, and organizational structures.
• Analyze organizational readiness and develop mitigation strategies addressing resistance, capability gaps, and cultural barriers.
• Design and deliver end user training programs, including hands-on workshops, virtual sessions, and self-paced learning materials.
• Plan and execute roadshows, demonstration events, and stakeholder engagement activities building awareness and excitement for AI capabilities.
• Create communication plans ensuring stakeholders receive timely, relevant information throughout the change journey.
• Develop training materials including user guides, quick reference cards, video tutorials, and job aids supporting diverse learning styles.
• Facilitate workshops with stakeholders to gather requirements, address concerns, and co-create adoption strategies.
• Build change champion networks identifying and empowering advocates who drive grassroots adoption within their organizations.
• Establish adoption metrics and feedback mechanisms measuring user engagement, satisfaction, and proficiency.
• Conduct stakeholder analysis identifying key influencers, decision-makers, and user communities requiring targeted engagement.
• Develop role-based training curriculum addressing specific needs of different user personas and job functions.
• Support organizational change initiatives by coaching leadership, facilitating decision-making, and removing adoption barriers.
• Coordinate with Product Management and development teams ensuring change activities align with release schedules and feature rollouts.
• Gather user feedback and lessons learned informing product improvements and future change strategies.
• Scale change management practices across enterprise environments ensuring consistency while adapting to organizational contexts.
• Monitor adoption progress and adjust strategies based on metrics, feedback, and emerging challenges.
• Document change management processes, best practices, and lessons learned supporting continuous improvement and knowledge transfer.

What you'll need:

• Bachelor's degree required.
• 8 years of experience in change management or related fields.
• Expertise in change management methodologies, stakeholder engagement, and training development.
• Proven ability to develop and execute change management strategies at an enterprise level.
• Experience conducting change impact assessments and analyzing organizational readiness.
• Strong communication skills with experience in developing comprehensive communication plans.
• Ability to design and deliver a variety of training programs and materials.
• Experience working in federal enterprise environments, including both Classified and Unclassified settings.
• Excellent facilitation skills and experience in building change champion networks.
• Strong strategic planning and project management skills.
• Experience collaborating with cross-functional teams including Product Management, Business Analysts, and executive leadership.
• Ability to adjust strategies based on metrics, feedback, and emerging challenges.

Security Clearance: Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:

$109,500—$213,500 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of theAccenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.