Change Management and Training Analyst at Accenture… · Washington

Summary: Accenture Federal Services is dedicated to helping the US federal government enhance national security and improve the lives of citizens. The Change Management and Training Analyst will assist the Change Management and Training Lead in designing and deploying training materials, supporting change initiatives, and ensuring effective adoption of new processes and systems. Responsibilities: - Assist the Change Lead in all change management activities, including work planning and scheduling - Manage stakeholder communication and engagement to ensure successful change adoption - Conduct gap analysis and process improvements to optimize change initiatives - Track and report metrics to measure the success and impact of change management efforts - Develop and deliver system training sessions to end users, ensuring comprehensive understanding and usage - Support the creation and maintenance of knowledge management materials and resources - Design and develop self-paced training content for continuous learning and development - Coordinate pilots and resource allocation to support effective change initiatives - Collaborate with technical teams and stakeholders to ensure alignment and smooth implementation of changes - Support organizational planning and delivery of change-related projects to achieve strategic goals Required Qualifications: - Proven experience in change management support or a related field - Strong skills in training design and development, with a focus on adult learning principles - Excellent communication and stakeholder management abilities - Ability to analyze processes and identify areas for improvement - Experience in metrics tracking and reporting for change management initiatives - Proficiency in developing both instructor-led and self-paced training content - Demonstrated ability to collaborate effectively with cross-functional teams - Strong organizational skills with the capability to manage multiple tasks and projects simultaneously - Familiarity with knowledge management practices and resources - Adaptability and a proactive mindset towards driving change and continuous improvement Required Skills: Change Management, Training Design and Development, Adult Learning Principles, Stakeholder Management, Process Analysis, Metrics Tracking and Reporting, Instructor-led Training, Self-paced Training Content Development, Knowledge Management Benefits: Accenture Federal Services offers a wide variety of benefits., Hands-on experience, certifications, industry training and more., Reasonable accommodation when needed., Reasonable accommodation process.