Business Analyst at Accenture Federal Services in Washington, DC

Summary: Accenture Federal Services is dedicated to helping the US federal government enhance its operations and serve the public effectively. As a Business Analyst, you will support technology initiatives by analyzing business processes and translating requirements into actionable user stories for technical teams. Responsibilities: - Lead and support requirements elicitation, discovery sessions, and workflow analysis to understand current‑state systems, data, and processes - Define future‑state business processes, business rules, and user journeys; perform gap analysis and document findings - Develop business, functional, and system requirements, translating them into user stories and acceptance criteria for Agile teams - Create process diagrams, data mapping artifacts, and functional specifications to support design and development activities - Partner with architects, developers, and testers to clarify requirements, support backlog refinement, and participate in sprint activities - Facilitate stakeholder communication, ensure alignment on requirements, and document key decisions throughout the project lifecycle Required Qualifications: - Experience supporting the SDLC and Agile delivery environments (Scrum, Kanban) - Demonstrated ability to document business processes, requirements, user stories, and acceptance criteria - Experience with Jira, Azure DevOps, Confluence, and/or similar collaboration and work‑tracking tools - Ability to perform SQL queries (read/joins/basic analysis) - U.S. citizenship required - Active Public Trust or the ability to obtain one Preferred Qualifications: - Experience supporting federal programs or mission‑oriented environments - Background in cloud/web modernization (AWS/Azure/GCP) - Experience supporting testing, QA, automation tools, or user‑facing training materials - Experience with tools such as Visio/Lucidchart, Power BI/Tableau, or Medallia (for CX programs) Required Skills: Business Process Documentation, Requirements Elicitation, User Story Development, Acceptance Criteria Definition, Agile Methodologies, Scrum, Kanban, Jira, Azure DevOps, Confluence, SQL, Systems Development Life Cycle (SDLC), Stakeholder Communication