Business Analyst at Accenture Federal Services in Washington, DC

Summary: Accenture Federal Services is dedicated to helping the US federal government enhance its operations and deliver better services to citizens. The Business Analyst will support technology initiatives by analyzing business processes, gathering requirements, and translating them into actionable user stories for technical teams. Responsibilities: - Lead and support requirements elicitation, discovery sessions, and workflow analysis to understand current‑state systems, data, and processes - Define future‑state business processes, business rules, and user journeys; perform gap analysis and document findings - Develop business, functional, and system requirements, translating them into user stories and acceptance criteria for Agile teams - Create process diagrams, data mapping artifacts, and functional specifications to support design and development activities - Partner with architects, developers, and testers to clarify requirements, support backlog refinement, and participate in sprint activities - Facilitate stakeholder communication, ensure alignment on requirements, and document key decisions throughout the project lifecycle Required Qualifications: - Experience supporting the SDLC and Agile delivery environments (Scrum, Kanban) - Demonstrated ability to document business processes, requirements, user stories, and acceptance criteria - Experience with Jira, Azure DevOps, Confluence, and/or similar collaboration and work‑tracking tools - Ability to perform SQL queries (read/joins/basic analysis) - U.S. citizenship required - Active Public Trust or the ability to obtain one Preferred Qualifications: - Experience supporting federal programs or mission‑oriented environments - Background in cloud/web modernization (AWS/Azure/GCP) - Experience supporting testing, QA, automation tools, or user‑facing training materials - Experience with tools such as Visio/Lucidchart, Power BI/Tableau, or Medallia (for CX programs) Required Skills: Business Process Documentation, Requirements Elicitation, User Story Development, Acceptance Criteria Definition, Agile Methodologies, Scrum, Kanban, Jira, Azure DevOps, Confluence, SQL Queries, Systems Development Life Cycle (SDLC), Stakeholder Communication