Delivery Operations Senior Analyst at Accenture · Jakarta

Delivery Operations Senior Analyst Location: Jakarta THE WORK: Discover the opportunity to make meaningful contributions and engage actively in collaborative discussions. You will perform independently and grow to become a subject matter expert while contributing solutions to work-related challenges. This role embraces the essence of Service Delivery, inviting you to bring your enthusiasm and dedication to a dynamic environment. Join us and be part of a journey where your insights and participation will truly make a difference. Receive and validate new customer credit assessment and contract requests. Monitor existing customer and portfolio credit risk to ensure accuracy and compliance. Reconcile accounts receivable activity to the general ledger with attention to detail. Apply cash remittances and manage credits or adjustments efficiently. Collaborate with colleagues to maintain smooth operational processes and support continuous improvement. HERE'S WHAT YOU WILL NEED: Expert proficiency in Service Delivery. Advanced proficiency in Quality Management. A minimum of 1 of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Expert proficiency in Business Operation Management. Expert proficiency in SLA Management. Intermediate proficiency in Scope Management. Advanced proficiency in Process Improvement. Intermediate proficiency in Risk Assessment. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us atwww.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.