Business Analyst at Accenture in Sofia, Sofia-Capital, Bulgaria

Business Analyst Location: Sofia, Sopharma Business Towers, OPS Job Summary: The Business Analyst will support directly the program's stakeholders with providing relevant data reports, derived from the provided tools and sources. The Business Analyst will help with the analysis of the data according to the business case and communicate it on a regular basis. Responsibilities: Support business processes and workflow. Identifiy any associated issues and risks. Monitor performance and results and provide relevant analysis. Is in charge of database management. Perform data and application maintenance updates. Take ownership of processes and individual tasks/responsibilities. Escalate database issues and acts as a first POC for customer escalations. Communicate to both internal and external clients. Identify, escalate data and program specific issues to appropriate level of management. Proactively identify internal and external best practices that will enable improvement of the standard end-to-end process. Generate and analyze Tier I & II client reporting. Work closely with external stakeholders to develop and improve processes. Qualifications: Fluency in English. Strong analytical thinking. Previous experience in Supply chain or business analyst type of role will be an advantaged Proficiency in working with MS Office. Excellent Excel skills and database management. Continuous attention to detail and quality. Very good verbal, written and interpersonal communication skills. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us atwww.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.