B2B Telco Solution & Requirements Lead –… at Accenture · Midrand

B2B Telco Solution & Requirements Lead – Digital Platforms Location: Midrand About Accenture Accenture is a leading solutions and global professional services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 779,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most AI-enabled, client-focused, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com. Accenture | Let there be change Across industries and around the world, we’re creating better experiences for people using emerging technologies and human ingenuity. Together, we can reinvent anything. Please note that employment in this role is conditional upon successful completion of Background Checks. Role Purpose Responsible for defining and shaping requirements forB2B telecommunications solutionsdelivered on modern, configurable digital platforms. The role focuses on translatingenterprise and wholesale telco business needsinto clear, structured requirements that inform solution design across product, service, and operational domains, without prescribing detailed technical implementation. The roleoperatesat the intersection ofB2B business, product management, architecture, and delivery, ensuring requirements are well-formed, commercially aware, and aligned to scalable,industry‑standardways of working. Key Responsibilities B2B Telco Solution & Requirements Definition Lead the definition of requirements forB2B telco solutions, including enterprise connectivity, managed services, ICT, cloud-enabled services, and industry-specific offerings. Translate customer and internal stakeholder needs intofunctional, non-functional, and operational requirementsacross the solution lifecycle (order, fulfilment, assurance, charging, and support). Ensure requirements reflectB2B telco constructssuch as product structures, service models, SLAs, and customer-specific variations. Modern Digital Platforms & Custom Solutions Define requirements with an understanding ofmodern digital and platform-based solution approaches, including configurable products and reusable capabilities. Shape requirements thatwhich nuanced to bespoke developed applications, integrated to typical CRM and Billing systems Ensure requirements are adaptable and suitable for evolving platforms, vendor solutions, and operating models. Stakeholder Collaboration Work closely with business stakeholders, product owners, architects, and delivery teams to clarify scope, assumptions, and dependencies. Facilitate requirement workshops and discussions, ensuring shared understanding and reducing ambiguity. Maintain traceability between businessobjectives, solution capabilities, and delivery scope. Industry & TM Forum Alignment ApplyTM Forum frameworks and models(e.g.eTOM, SID, TAM, ODA principles) to structure requirements and promote a common telco language. Use TMF concepts to support consistency, interoperability, and alignment to industry best practice. TM Forum certificationis desirable and would strengthen credibility in this role. Quality & Governance Ensure requirements artefacts are clear, complete, and suitable for downstream design and build activities. Support governance and review forums by articulating impacts and trade-offs across business, operational, and delivery dimensions. Required Experience & Skills B2B Telecommunications Demonstrable experience inB2B telecommunications, ideally within enterprise or wholesale environments. Understanding of telco products, services, and operational processes across fulfilment, assurance, and lifecycle management. Experience working in customer-specific and multi-variant solution contexts. Requirements & Solution Definition Strong experience inrequirements definitionfor technology-enabled initiatives. Comfortable working with evolving problem statements and refining requirements iteratively. Ability to define requirements at acapability and outcome levelrather than at detailed technical design level. Stakeholder Engagement Proven ability to work across business, product, architecture, and delivery teams. Clear written and verbal communication skills, particularly in structured requirements documentation. Desirable Experience / Qualifications TM Forum certification (eTOM, SID, ODA or related) Experience in OSS/BSS environments or telco platform modernisation initiatives Exposure to enterprise digital platforms or product-centric operating models Please note that employment in this role is conditional upon successful completion of Background Checks. Why join us? We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools Flexible work arrangements and a range of benefits including competitive rewards You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends You will also have opportunities to make a difference to the communities in which we work and live  Next Steps If this sounds like the ideal role, career, and company for you, click below to apply. To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news .Accenture Middle East Africa : LinkedIn, Instagram, Facebook, Twitter, YouTube About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us atwww.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.