Activations Sales Manager (SDR/BDR) at Accenture · Sydney

Activations Sales Manager (SDR/BDR) Location: Sydney, International House, 3 Sussex St Accenture has an exciting opportunity for a people-oriented Sales Manager to guide, mentor and inspire an incredible team of Sales Development representatives (SDR’s) selling advertising for our digital media client. This role sits within a dedicated outsourced sales team focused on revenue growth. This role involves coaching and developing a world-class team that takes pride in creating a positive customer experience through focused sales plays and powerful outbounding efforts in a fun and enriching work environment. In addition to leading a team, this role will also be challenged with developing programs to scale operations, solve customer problems upstream, and grow the client’s revenues by delivering a world-class customer sales experience to millions of customers. As the successful candidate, our customers and your team are your top priorities. You will mentor and coach a team of SDR’s to exceed customers’ expectations. You will proactively identify sales opportunities and improve team workflows. Success in this position requires exceptional people coaching and account management skills; analytical problem solving; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping clients and customers achieve results through revenue. Skills and experience you’ll need in order to succeed include analytical problem solving; a passion for people management; a willingness to experiment and move quickly; the ability to thrive in a dynamic, team-focused environment; and a passion for helping Clients and our Advertising customers achieve business results. This is an opportunity to work with one of the fastest-growing players in tech, with the support of a leading global professional services company. Be part of something amazing in 2026 and beyond. Responsibilities: The role will report directly to the Function Lead and work with them to manage hybrid SDR/ BDR team. Manage a high performing team of Sales Development Representatives/ Business Development Representatives. Manage KPIs, ensure deliverables are exceeded and revenue is achieved Identify barriers and to improve productivity and success Develop, coach and manage your inside sales team to ensure operational excellence Focuses, motivates and inspires the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets. Conducts one to ones with team members to assess performance against objectives. Carries out call evaluations on a weekly basis to ensure consistency and adherence to all regulatory requirements and best practice in customer engagement. Provides leadership, support and development to members of the team and builds on the strengths of the team members that drive optimum performance. Oversees and manages the day-to-day operation and workflow of the team in an organised and efficient manner. Creates a learning environment to ensure that the transfer of knowledge and insight occurs. Acts as a point of referral for complex and escalated queries Ensure that all client SLA targets are met, including aspects of: Meeting Client SLA’s, Performance Management, People Management, Transition Management, Other key roles (Recruitment, Quality Management, Policy communication etc.) Qualifications: 3 – 5 years in an SDR, sales or business development role Ideally a proven experience in team leadership of a sales team in the digital marketing space would be advantageous. Demonstrated experience forecasting new sales opportunities, setting goals, and monitoring sales activity. Ability to develop effective business relationships with all levels of internal and external management. Must possess strong oral, written, presentation, and interpersonal skills. CRM experience or comparable sales force automation tool alongside strong data analysis skills. Strong knowledge of technology / social media channels – ideally advanced outreach, enrichment & lead sourcing technologies beneficial to an activation's sales team Ability to identify and lead service improvement initiatives Experience in handling escalations from both external clients and internal sales and support organisations within a contact centre / queue-based environment as a plus. Experience developing, measuring, and documenting improved efficiencies in workflow and system processes. Must be able to clearly identify goals, communicate vision for the team, and then deliver results Excellent influencing skills and ability to work with key cross functional business stakeholders Excellent customer service, communication and interpersonal skills Ability to remain calm and courteous in periods of stress High energy, passion, and a good sense of humour About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us atwww.accenture.com Equal Employment Opportunity Statement for Australia: At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry. We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement