Inspection Administrator at Academy Fire… · Florida…

The Fire Sprinkler Service Coordinator is responsible for the successful execution of all day-to-day Fire Sprinkler Service coordination for the Plant City office. You will work with a team comprised of a customer service administrative representative and service and inspection technicians. In this role you will ensure we are meeting our clients’ expectations while at the same time striving to achieve the branch, district and company goals.

JOB RESPONSIBILITIES

Provide timely, accurate sprinkler labor forecasting Ensure on time Inspection, Testing and Maintenance contracts are reviewed, tasked, scheduled, and executed to meet the life safety needs of our clients Responsible for the Service Coordination and ensure timely work order completion Effective collaboration and communication with all Impact Fire managers and staff across the branch and district Maintain positive, proactive, and effective communication with customers at all times Offer flexible and helpful customer service to maintain a high level of customer satisfaction and repeat business Promote & maintain awareness and compliance of H&S procedures and standards Collaborate with Safety support services to effectively assist and promote new initiative implementation Provide Sales contract review and support Contribute to building a high-performance team who can operate efficiently, effectively, productively and cost effectively Must be able to maintain attention to detail, and deliver a quality service to our customers. Adapt to the ever-changing business climate of our business. Possess the willingness to learn and grow in a team environment.

JOB EXPERIENCE /QUALIFICATIONS

5+ years related fire sprinkler service administration experience Understand cost and billings Be comfortable working with and processing paperwork timely Possess a working understanding and willingness to learn leadership principles and best practices Possess excellent verbal and written communication skills Possess excellent personal organization and business administration skills