Brand Design Director at Abridge in New York City, NY

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE As a Brand Design Director at Abridge, you will set a new standard for design in healthcare, redefining what brand means in healthcare and shaping how Abridge looks, feels, and communicates at every touchpoint of the user experience. We’re reimagining the future of healthcare, and you’ll play a pivotal role in defining what comes next. You’ll own the brand design system that creates the first consumer grade experience across healthcare systems and drives meaningful impact. With a refined, premium aesthetic and sharp strategic instincts, you’ll collaborate closely with product designers and push the team toward ever-higher standards. Your work will transform bold ideas into tangible brand moments to build a presence that is distinctive, consistent, and unforgettable. This role is ideal for a creative, systems-minded designer with exceptional taste and a bias toward action, someone who thrives in a fast-paced, mission-driven environment and is motivated by work that truly matters. WHAT YOU’LL DO - Define and evolve our brand to position us as a leader in healthcare AI. Establish principles and direction that guide the brand at scale. - Inspire and elevate the design team through thoughtful critique, ambitious vision, and clarity of perspective. Drive alignment across stakeholders and confidently articulate the “why” behind creative decisions. - Translate complex strategy into compelling campaigns, brand moments, and experiences. Build narratives that feel cohesive across touchpoints and emotionally resonant across audiences. - Evolve and expand our brand system to support future growth. Create flexible frameworks, templates and libraries, that empower others while maintaining cohesion. - Partner cross-functionally to concept and launch new initiatives from the ground up. Bring both strategic direction and hands-on craft to early-stage work. - Model world-class fundamentals across typography, layout, composition, and color. Flex the brand across digital, print and experiential work, maintaining a level of polish and cohesion throughout. WHAT YOU’LL BRING - 9+ years of experience in visual , product brand and crafting design systems at scale. Work that reflects not just visual polish, but the ability to build, evolve, and diversify brand systems over time. - Strong communication and storytelling skills, with the ability to articulate how brand decisions impact product experience and user trust. - You can clearly articulate creative rationale, lead brainstorms, and build alignment across marketing, product, content, and leadership teams. - A portfolio that demonstrates a mastery of your craft. Deep expertise in visual design fundamentals: typography, composition, hierarchy, and interaction design, with meticulous attention to detail. - Experience working in a fast-paced environment and the ability to be able to tackle multiple projects simultaneously, moving between strategic thinking and visual execution with ease - You have a general passion for design and are actively exploring how AI and emerging technologies are reshaping design workflows, systems, and creative possibilities. We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you. Must be willing to work from our SF or NYC office at least 3x per week This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco or New York. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.