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Apprenticeship Program Administrator at ABM Industries in Tempe, AZ

ExperiencedHybridFull-timeTempe, AZ

Skills

rtiojlapprenticeship management systems

Job Description

ABM is hiring an Apprenticeship Program Specialist be responsible for the end‑to‑end administration, compliance, and operational effectiveness of a formal, multi‑state, Department of Labor (DOL)–approved apprenticeship program. This role ensures compliance with all federal and state apprenticeship requirements, oversees program delivery and participant experience, and serves as the primary point of contact for apprentices, training partners, internal stakeholders, and state apprenticeship agencies. The Program Lead plays a critical role in maintaining program integrity, supporting apprentice progression, enabling program growth across multiple states, while aiming to scale and improve program impact across the enterprise. Success in this role requires strong collaboration with ABM leadership and local operational teams responsible for site-level work, in partnership with all corporate functional groups supporting the program.

This is a Hybrid Role (in-office Mon-Thu) that can be located in either our Tempe, AZ or Austin TX office! Up to 25% travel within TX/AZ is required.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management

Responsibilities

Program Administration & Operations

Manage the full apprenticeship lifecycle, including onboarding, registration, participant monitoring, progression tracking, and completion.
Maintain accurate, compliant apprentice records in accordance with federal and State Apprenticeship Agency (SAA) requirements.
Track and manage On‑the‑Job Learning (OJL) hours, Related Technical Instruction (RTI), competencies, wage progressions, and performance assessments.
Ensure timely and accurate reporting to internal stakeholders, training partners, and regulatory agencies.
Analyze apprentice progression trends for process improvement?

Regulatory Compliance

Serve as the primary liaison with the U.S. Department of Labor Office of Apprenticeship and applicable state apprenticeship agencies.
Ensure ongoing compliance with all apprenticeship standards, including program standards, employer agreements, training outlines, and regulatory updates.
Prepare documentation for audits, annual reviews, program updates, and compliance submissions.
Coordinate approvals, renewals, and expansion of apprenticeship programs into new states.

Apprentice Support & Engagement

Act as the main point of contact for apprentices, addressing questions, resolving issues, and providing program guidance.
Inform the business on regulatory implications when expanding into new roles or states
Support apprentice progression by monitoring RTI completion, competency validation, and supervisor/mentor feedback.
Coordinate apprentice orientations, check‑ins, and communication touchpoints to promote engagement, retention, and successful completion.

Training & Stakeholder Coordination

Coordinate RTI delivery with internal subject matter experts and external training providers.
Schedule and manage RTI sessions across multiple locations and states.
Partner with HR, Talent Acquisition, Learning & Talent Development, Operations, and Hiring Managers to support program execution.
Provide guidance to managers on program expectations and regulatory requirements.

Data Management & Reporting

Maintain dashboards and tracking systems for apprentice status, completions, and withdrawals.
Monitor and report on key program metrics including enrollment, completion, retention, and compliance indicators.

Qualifications

Bachelor's degree preferred
2 years or more of experience coordinating structured apprenticeship programs, workforce development initiatives, training, and educational services.
Knowledge of Department of Labor (DOL) Registered Apprenticeship Program (RAP) standards and/or state apprenticeship regulations, including multi-states programs.
Strong organizational, administrative, and project management skills.
Familiarity with OJL/RTI, competency‑based training models, and workforce regulatory frameworks.
Excellent communication skills, with the ability to work across organizational levels and external partners.
Background in Learning & Development, HR Operations, Talent Development, Program Management, or a related field.
Experience working with workforce development or talent pipeline programs
Ability to travel up to 25% within TX/AZ.

Company

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com