Inside Sales Representative/Shipper (90023) at ABC Supply · 90023…

Inside Sales Representative/Shipper (90023)

Location: 90023 ABC Canada - Sarnia, ON

ABC Supply Co. is the largest distributor of roofing and siding products across North America. With ABC's expansion into Canada, we are looking for a talented, Inside Sales Associate/Warehouse Material Handler to join our team!

In this role, you will provide unparalleled service helping customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today!

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Sales/Service:

• Maintain a professional image and provide exceptional customer service.
• Process orders for both existing and new customers.
• Engage in suggestive sales to increase sales volume and remind customers of potential material needs.
• Obtain all necessary information to efficiently schedule and deliver orders, which may require follow-up with customers.
• Attempt to up-sell by suggesting better or best product options.
• Process credit returns and resolve customer complaints and billing issues.
• Utilize Salesforce to track leads, manage customer interactions, and report on sales activities

Forklift/Yard/Warehouse:

• Delivery preparation and staging.
• Organize and maintain the warehouse/yard for ease of picking orders.
• Warehouse and yard cleanliness.
• Loading and unloading trucks and ensuring associated paperwork is correct.
• Verifying and signing off on all outgoing and incoming documentation.
• Operate a forklift as needed to assist customers

Miscellaneous:

• Maintain showroom appearance and provide a clean customer service counter.
• May assist in reordering products to keep store and warehouse shelves well-stocked.
• Address and resolve service concerns when they arise.
• Assist with store and warehouse inventory counts as needed.

QUALIFICATIONS

• Proven experience in sales or business development, preferably in an inside sales role.
• Excellent communication skills, both verbal and written
• Familiarity with Salesforce or similar CRM software is highly desirable.
• Ability to understand technical products and convey their benefits effectively to customers.
• Self-motivated with a strong desire to achieve sales targets and contribute to team success.
• Previous experience in technical sales is advantageous but not required.
• Can do heavy lifting
• Roofing/Siding background is an asset
• MUST have steel-toed work shoes or boots
• A forklift license is preferred (willing to train)
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Benefits may include:

• Employees enjoy a comprehensive compensation package.
• RRSP - Company Match from day 1
• Dental, vision, medical care (Employer Paid - After 3 months)
• Extended health care available
• Paid sick days
• Overtime Hours
• Work-Life Balance

Join our team as an Inside Sales Associate/Warehouse Material Handler where your contributions will directly impact our growth and success!

Pay Rate Information$19-22/hr. Based on experience and qualifications.

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