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CNS Key Account Specialist at Abbott in Riyadh, Riyadh, Saudi Arabia
Skills
Job Description
JOB DESCRIPTION:
Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position is based in our Riyadh field location within Abbott Nutrition International (ANI).
Divisional Information Abbott Nutrition International (ANI)
Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® – to help get the nutrients they need to live their healthiest life.
Role Summary
The Pediasure Key Account Specialist is responsible for driving Pediasure growth through Healthcare Professional (HCP) engagement, hospital account development, pharmacist advocacy, direct-to-consumer (DTC) activation, CRM-based patient engagement, and retail execution. The role combines the scientific promotion responsibilities of a Medical Sales Representative with the commercial accountability of managing key growth drivers across the consumer journey, from recommendation to purchase and repeat consumption.
Key Responsibilities
Medical & Hospital Engagement
- Promote Pediasure to pediatricians, family physicians, dietitians, and other healthcare professionals.
- Develop and maintain relationships with key hospitals, clinics, and healthcare institutions.
- Drive Pediasure inclusion in hospital nutrition programs and patient pathways.
- Conduct scientific presentations, educational activities, and account reviews.
Pharmacist Engagement
- Build strong relationships with pharmacists and pharmacy chains.
- Educate pharmacists on Pediasure benefits and appropriate consumer recommendation.
- Increase pharmacist advocacy and support pharmacy activation programs.
Direct-to-Consumer (DTC) Activation
- Execute consumer awareness, trial, and recruitment initiatives.
- Support digital and on-ground campaigns targeting caregivers.
- Drive consumer acquisition and repeat purchase through targeted activation programs.
POME (Point of Market Entry
- Lead Pediasure POME initiatives across hospitals, clinics, and pharmacies.
- Ensure effective conversion of HCP recommendations into consumer purchases.
- Track recruitment, conversion, and sales impact of POME programs.
CRM & Consumer Engagement
- Manage CRM-driven patient and consumer engagement activities.
- Ensure timely follow-up of generated leads and enrolled consumers.
- Monitor conversion, retention, and repeat purchase performance.
Retail Availability & Execution
- Ensure optimal product availability and visibility at key pharmacy and retail accounts.
- Monitor stock levels, distribution, shelf presence, and promotional execution.
- Work with distributors and retailers to improve on-shelf availability and execution quality.
Key Performance Indicators (KPIs)
- Net Sales & Market Share Growth
- HCP Coverage, Call Quality & Recommendation Rate
- Hospital Sales Growth & New Hospital Account Development
- Number of Active Recommending Physicians and Dietitians
- Pharmacist Coverage & Recommendation Rate
- POME Recruitment & Conversion Rate
- CRM Enrollments, Retention & Repeat Purchase Rate
- New Consumer Acquisition
- Retail Availability (%), Distribution & Out-of-Stock Reduction
- Promotional & Execution Compliance
- Territory Business Plan Execution
Qualifications
- Bachelor’s degree in pharmacy, Nutrition, Medical Sciences, or related field.
- 3-5 years of experience in pharmaceutical, nutrition, healthcare, or consumer health sales.
- Strong relationship management, communication, and commercial skills.
- Experience working with HCPs, hospitals, pharmacies, and retail customers preferred.
Role Mission
Accelerate Pediasure growth by increasing healthcare professional recommendation, strengthening hospital and pharmacist engagement, driving consumer acquisition through POME and CRM programs, and ensuring best-in-class retail availability and execution.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at http://www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Force
DIVISION:
ANI International Nutrition
LOCATION:
Saudi Arabia > Riyadh : NCCI Tower
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable